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The concept of direction has acquired special significance inwards the nowadays competitive in addition to Management Functions And Process, Management Thought What is Management?


The concept of direction has acquired special significance inwards the nowadays competitive in addition to complex business organisation world. Efficient in addition to purposeful direction is absolutely essential for the survival of a business organisation unit. Management concept is comprehensive in addition to covers all aspects of business. In elementary words, direction agency utilising available resources inwards the best possible way in addition to also for achieving good defined objectives. It is a distinct in addition to dynamic physical care for involving work of unlike resources for achieving good defined objectives. The resources are: men, money, materials, machines, methods in addition to markets. These are the 6 basic inputs inwards direction physical care for (six M's of management) in addition to the output is inwards the shape of achievement of objectives. It is the terminate outcome of inputs in addition to is available through efficient direction process.

The concept of direction has acquired special significance inwards the nowadays competitive in addition to Management Functions And Process, Management Thought


The term 'management' is used extensively inwards business. It is the center or life giving chemical element inwards business. We hold off that a business organisation unit of measurement should live managed efficiently. This is exactly what is done inwards management. Management is essential for the send of business organisation activity inwards an orderly manner. It is a vital business office concerned alongside all aspects of working of an enterprise.

The concept of direction has acquired special significance inwards the nowadays competitive in addition to Management Functions And Process, Management Thought Definitions of Management


  1. According to George R. Terry, "Management is a distinct physical care for consisting of planning, organising, actuating in addition to controlling, performed to determine in addition to accomplish stated objectives yesteryear the work of human beings in addition to other resources".
  2. According to Henry Fayol, "To care is to forecast in addition to to plan, to organise, to command, to coordinate in addition to to control".
  3. According to Peter Drucker, "Management is a multi-purpose organ that manages business organisation in addition to manages managers in addition to manages workers in addition to work".
  4. According to Harold Koontz, "Management is the fine art of getting things done through in addition to alongside people inwards formally organized groups”.
  5. According to Mary Parker Fallett, "Management is the fine art of getting things done through people".

The concept of direction has acquired special significance inwards the nowadays competitive in addition to Management Functions And Process, Management Thought Characteristics of Management


  1. Management is a managerial process: Management is a physical care for in addition to non just a trunk of individuals. Those who perform this physical care for are called managers. The managers exercise leadership yesteryear assuming say-so in addition to direct others to deed within the organisation. Management physical care for involves planning, organising, directing in addition to unifying human efforts for the accomplishment of given tasks.
  2. Management is a social process- Management takes house through people. The importance of human factor inwards direction cannot live ignored. Influenza A virus subtype H5N1 manager's task is to larn the things done alongside the back upwards in addition to cooperation of subordinates. It is this human chemical element which gives direction its special character.
  3. Management is action-based: Management is ever for achieving sure objectives inwards terms of sales, profit, etc. It is a result-oriented concept in addition to non just an abstract philosophy. It gives importance to concrete performance through suitable actions. It is an activity based activity.
  4. Management involves achieving results through the efforts of others: Management is the fine art of getting the things done through others. Managers are expected to guide in addition to motivate subordinates in addition to larn the expected performance from them. Management acts as an activating factor.
  5. Management is a grouping activity: Management is non an isolated private activity but it is a collective activity or an activity of a group. It aims at using grouping efforts for achieving objectives. Managers care the groups in addition to coordinate the activities of groups functioning inwards an organisation.
  6. Management is intangible: Management is non direct visible but its presence is noticed inwards the shape of concrete results. Management is intangible. It is similar invisible spirit, which guides in addition to motivates people working inwards a business organisation unit. Management is similar government, which functions but is non visible inwards physical form.
  7. Management is aided, non replaced yesteryear computers: The estimator is an extremely powerful tool of management. It helps a managing director to widen his vision. The estimator supplies body of body of water of information for of import decision-making. The estimator has unbelievable information processing in addition to feedback facilities. This has enabled the managing director to send quick analysis towards making right decisions. Influenza A virus subtype H5N1 estimator supports managing director inwards his managerial work. However, it cannot supplant managers inwards business. They were required inwards the past, at nowadays in addition to also inwards future. Their existence is absolutely essential inwards the direction process.
  8. Management is all pervasive: Management is comprehensive in addition to covers all departments, activities in addition to employees. Managers operate at unlike levels but their functions are identical. This indicates that direction is a universal in addition to all pervasive process.
  9. Management is an art, scientific discipline as good as a profession: Management is an fine art because sure skills, essential for goodness management, are unique to individuals. Management is a scientific discipline because it has an organised trunk of knowledge. Management is also a profession because it is based on advanced in addition to cultivated knowledge.
  10. Management aims at coordination of activities: Coordination is the essence of management. It gives i clear direction to the whole organisation in addition to brings unity in addition to harmony inwards the whole business organisation unit. For such coordination, effective communication at all levels is essential.
  11. Management is innovative: Management techniques are dynamic in addition to innovative. They demand to live adjusted as per the requirements of the situations. Another managing director demand non repeat the decisions of i manager. Similarly, a managing director has to alter his decisions nether unlike situations.
  12. Management has unlike operational levels: Every Organisation needs managers for managing business organisation activities. The manager's task is basically the same at all levels. The managers at the higher levels have got to a greater extent than of import duties piece managers at the lower levels have got to perform routine functions i.e duties.
  13. Management is unlike from ownership: Management is concerned alongside the direction of business organisation activities. Managers are non the owners but they care the business organisation on behalf of the owners. Separation of ownership in addition to direction is a special characteristic of modem business organisation organisation.
  14. Management has vast scope: The compass of direction is quite comprehensive. It covers all aspects of business. The principles of direction guide managers piece managing diverse business organisation activities.
  15. Management is dynamic: Business is influenced yesteryear changes inwards economic, social, political technological in addition to human resource. Management adjusts itself to the changing atmosphere making suitable forecasts in addition to changes inwards the policies. Hence, direction is treated as a dynamic activity.
  16. Management aims at achieving predetermined objectives: Management is a meaningful activity. All organisations are essentially groups of individuals formed for achieving mutual objectives. An Organisation exists for the attainment of specific objectives.

The concept of direction has acquired special significance inwards the nowadays competitive in addition to Management Functions And Process, Management Thought Need of Management


  1. Direction, coordination in addition to command of grouping efforts: In business, many persons piece of work together. They demand proper direction in addition to guidance for raising their efficiency. In the absence of guidance, people volition piece of work as per their wish in addition to the, orderly working of enterprise volition non live possible. Management is needed for planning business organisation activities, for guiding employees inwards the right direction in addition to finally for coordinating their efforts for achieving best/most favorable results.
  2. Orderly achievement of business organisation objectives: Efficient direction is needed inwards monastic enjoin to attain the objectives of business organisation activity inwards an orderly in addition to quick manner.
  3. Performance of basic managerial functions: Planning, Organising, Co-ordinating in addition to Controlling are the basic functions of management. Management is needed as these functions are performed through the direction process.
  4. Effective communication at all levels: Management is needed for effective communication within in addition to exterior the Organisation.
  5. Motivation of employees: Management is needed for motivating employees in addition to also for coordinating their efforts so as to attain business organisation objectives quickly.
  6. Success in addition to stability of business organisation enterprise: Efficient direction is needed for success, stability in addition to prosperity of a business organisation enterprise.

Modem business organisation is highly competitive in addition to needs efficient in addition to capable direction for survival in addition to growth. Management is needed as it occupies a unique seat inwards the smoothen functioning of a business organisation unit. This suggests the demand of efficient direction of business organisation enterprises. Profitable/successful business organisation may non he possible without efficient management. In this sense, "No management, no business" is true. Survival of a business organisation unit of measurement inwards the nowadays competitive basis is possible only through
efficient in addition to competent management.

The concept of direction has acquired special significance inwards the nowadays competitive in addition to Management Functions And Process, Management Thought Meaning of Management Process


The term direction is explained inwards unlike ways. For example, it is said that direction is what direction does. Here, direction is explained alongside reference to its basic functions which include planning, organising, coordinating in addition to controlling. Similarly, direction is described as a physical care for which involves diverse elements. Management physical care for is a continuous i in addition to is run yesteryear the managers functioning at unlike levels. Management is at in i trial recognised as a distinct physical care for inwards which managers plan, organise, lead, motivate in addition to command human efforts inwards monastic enjoin to attain good defined goals. In fact, physical care for agency a serial of activities/operations undertaken/conducted for achieving a specific objective. Process is a systematic way of doing things. For example, inwards a mill at that spot is a production process. Similarly, inwards the direction process, resources in addition to human efforts are used inwards an orderly way for achieving specific objectives. The direction physical care for suggests functions to live performed yesteryear the managers.

The concept of direction has acquired special significance inwards the nowadays competitive in addition to Management Functions And Process, Management Thought Definition of Management Process


  1. According to D. E. McFarland, "Management is the distinct physical care for yesteryear which the managers create, direct, maintain in addition to operate purposive organisation through systematic, co-coordinated in addition to cooperative human efforts”.
  2. According to Gemp R. Terry, "Management is a distinct physical care for consisting of planning, organisisng, actuating, in addition to controlling, performed to determine in addition to accomplish objectives yesteryear the work of people in addition to other resources".

The concept of direction has acquired special significance inwards the nowadays competitive in addition to Management Functions And Process, Management Thought Functions of Management


The essential elements/components of Management Process are four.


  1. Planning
  2. Organising
  3. Directing and
  4. Controlling.

We may add together some to a greater extent than elements inwards the direction process. Such elements are:-


  1. Motivating
  2. Co-coordinating
  3. Staffing and
  4. Communicating.

The elements inwards the direction physical care for are genuinely the basic functions of direction these functions constitute the direction physical care for inwards practice. Management physical care for is inwards fact, direction inwards practice. This physical care for suggests what a managing director is supposed to, do or the basic functions that he has to perform piece managing the task assigned to him.


Luther Gullic gave a novel formula to suggest the elements of Management Process i.e. basic functions of management. According to him, direction physical care for may live indicated yesteryear the give-and-take "PODSCORB”. Here, ‘P' states for 'planning'. "O" for 'organising', "D" for 'directing', "S" for 'Staffing', "CO" for 'Coordinating, "R" for 'Reporting' in addition to "B" for 'Budgeting'. Gullic coined the give-and-take "PODSCORB" to suggest vii functions of management.


The next figures exhibit the direction physical care for in addition to the elements involved:

The concept of direction has acquired special significance inwards the nowadays competitive in addition to Management Functions And Process, Management Thought

The concept of direction has acquired special significance inwards the nowadays competitive in addition to Management Functions And Process, Management Thought Elements of Management Process


  1. Planning: Planning is the primary business office of management. It involves determination of a course of instruction of activity to attain desired results/objectives. Planning is the starting dot of direction physical care for in addition to all other functions of direction are related to in addition to subject on planning function. Planning is the key to success, stability in addition to prosperity inwards business. It acts as a tool for solving the problems of a business organisation unit. Planning plays a pivotal role inwards business organisation direction It helps to visualize the futurity problems in addition to keeps direction create alongside possible solutions.
  2. Organising: Organising is side yesteryear side to planning. It agency to convey the resources (men, materials, machines, etc.) together in addition to work them properly for achieving the objectives. Organisation is a physical care for as good as it is a structure. Organising agency arranging ways in addition to agency for the execution of a business organisation plan. It provides suitable administrative construction in addition to facilitates execution of proposed plan. Organising involves unlike aspects such as departmentation, bridge of command delegation of authority, establishment of superior-subordinate human relationship in addition to provision of mechanism for co-ordination of diverse business organisation activities.
  3. Staffing: Staffing refers to manpower required for the execution of a business organisation plan. Staffing, as managerial function, involves recruitment, selection, appraisal, remuneration in addition to evolution of managerial personnel. The demand of staffing arises inwards the initial menstruation in addition to also from fourth dimension to fourth dimension for replacement in addition to also along alongside the expansion in addition to diversification of business organisation activities. Every business organisation unit of measurement needs efficient, stable in addition to cooperative staff for the direction of business organisation activities. Manpower is the most of import property of a business organisation unit. In many organisations, manpower planning in addition to evolution activities are entrusted to personnel managing director or HRD manager. 'Right human being for the right job' is the basic regulation inwards staffing.
  4. Directing (Leading): Directing as a managerial function, deals alongside guiding in addition to instructing people to do the piece of work inwards the right manner. Directing/leading is the responsibleness of managers at all levels. They have got to piece of work as leaders of their subordinates. Clear plans in addition to audio organisation gear upwards the phase but it requires a managing director to direct in addition to Pb his men for achieving the objectives. Directing business office is quite comprehensive. It involves Directing as good as raising the morale of subordinates. It also involves communicating, leading in addition to motivating. Leadership is essential on the component division of managers for achieving organisational objectives.
  5. Coordinating: Effective coordination in addition to also integration of activities of unlike departments are essential for orderly working of an Organisation. This suggests the importance of coordinating as direction function. Influenza A virus subtype H5N1 managing director must coordinate the piece of work for which he is accountable. Co-ordination is rightly treated as the essence of management. It may live treated as an independent business office or as a component division of organisms function. Coordination is essential at all levels of management. It gives i clear-cut direction to the activities of individuals in addition to departments. It also avoids misdirection in addition to wastages in addition to brings unity of activity inwards the Organisation. Co-ordination volition non come upwards automatically or on its ain Special efforts are necessary on the component division of managers for achieving such coordination.
  6. Controlling: Controlling is an of import business office of management. It is necessary inwards the instance of individuals in addition to departments so as to avoid incorrect actions in addition to activities. Controlling involves 3 broad aspects: (a) establishing standards of performance, (b) measuring piece of work inwards progress in addition to interpreting results achieved, in addition to (c) taking corrective actions, if required. Business plans do non give positive results automatically. Managers have got to exercise effective command inwards monastic enjoin to convey success to a business organisation plan. Control is closely linked alongside other managerial functions. It is rightly treated as the soul of direction process. It is truthful that without planning at that spot volition live zip to command It is every bit truthful that without command planning volition live only an academic exercise Controlling is a continuous activity of a supervisory nature.
  7. Motivating: Motivating is i managerial business office inwards which a managing director motivates his men to give their best to the Organisation. It agency to encourage people to take to a greater extent than involvement in addition to maiden inwards the piece of work assigned. Organisations prosper when the employees are motivated through special efforts including provision of facilities in addition to incentives. Motivation is genuinely inspiring in addition to encouraging people to piece of work to a greater extent than in addition to contribute to a greater extent than to attain organisational objectives. It is a psychological physical care for of peachy significance.
  8. Communicating: Communication (written or oral) is necessary for the commutation of facts, opinions, ideas in addition to information betwixt individual’s in addition to departments. In an organisation, communication is useful for giving information, guidance in addition to instructions. Managers should live goodness communicators. They have got to work major portion of their fourth dimension on communication inwards monastic enjoin to direct, motivate in addition to co-ordinate activities of their subordinates. People holler back in addition to deed collectively through communication. According to Louis Allen, "Communication involves a systematic in addition to continuing physical care for of telling, listening in addition to understanding".

The concept of direction has acquired special significance inwards the nowadays competitive in addition to Management Functions And Process, Management Thought Importance of Management


  1. Optimum utilisation of resources: Management facilitates optimum utilisation of available human in addition to physical resources, which leads to progress in addition to prosperity of a business organisation enterprise. Even wastages of all types are eliminated or minimized.
  2. Competitive strength: Management develops competitive strength inwards an enterprise. This enables an enterprise to develop in addition to expand its assets in addition to profits.
  3. Cordial industrial relation: Management develops cordial industrial relations, ensures improve life in addition to welfare to employees in addition to raises their morale through suitable incentives.
  4. Motivation of employees: It motivates employees to take to a greater extent than involvement in addition to initiatives inwards the piece of work assigned in addition to contribute for raising productivity in addition to profitability of the enterprise.
  5. Introduction of novel techniques: Management facilitates the introduction of novel machines in addition to novel methods inwards the send of business organisation activities. It also brings useful technological developments in addition to innovations inwards the direction of business organisation activities.
  6. Effective management: Society gets the benefits of efficient direction inwards terms of industrial development, jurist to unlike social groups, consumer satisfaction in addition to welfare in addition to proper discharge of social responsibilities.
  7. Expansion of business: Expansion, growth in addition to diversification of a business organisation unit of measurement are possible through efficient management.
  8. Brings stability in addition to prosperity: Efficient direction brings success, stability in addition to prosperity to a business organisation enterprise through cooperation amidst employees.
  9. Develops squad spirit: Management develops squad spirit in addition to raises overall efficiency of a business organisation enterprise.
  10. Ensures effective work of managers: Management ensures effective work of managers so that the benefits of their experience, skills in addition to maturity are available to the enterprise.
  11. Ensures smoothen functioning: Management ensures smooth, orderly in addition to continues functioning of an enterprise over a long period. It also raises the efficiency, productivity in addition to profitability of an enterprise.
  12. Reduces turnover in addition to absenteeism: Efficient direction reduces labour turnover in addition to absenteeism in addition to ensures continuity inwards the business organisation activities in addition to operations.
  13. Creates audio organisation: Influenza A virus subtype H5N1 dynamic in addition to progressive direction guarantees evolution of audio Organisation, which tin confront whatever province of affairs - favorable or unfavorable alongside ease in addition to confidence.

The real survival of an enterprise depends on its management. Ineffective direction leads to disastrous consequences. According to George Terry, "Ineffective direction cuts at the real roots of economic scheme of an enterprise’s. This suggests the importance of efficient management. In brief, direction occupies a unique seat inwards the functioning of business organisation enterprises. Its importance in addition to positive role is accepted inwards all sector-private, public, articulation in addition to co-operative. Management is similar a human brain. It is an integral aspect of business organisation itself.

The importance of direction is non fully realised inwards many developing countries. The economical progress of western countries is non just due to abundant cloth resources but because they are efficiently managed in addition to utilised. In other countries, resources are non utilised fully in addition to properly due to lack of managerial skills. This suggests that direction is a key factor inwards the working of business organisation enterprises. There is no substitute to efficient management. An inefficiently managed business organisation enterprise has no house inwards the nowadays complex in addition to competitive business organisation basis groups.

The concept of direction has acquired special significance inwards the nowadays competitive in addition to Management Functions And Process, Management Thought Management inwards the Future


In the side yesteryear side couplet of decades, direction theory in addition to do is jump to alter inwards monastic enjoin to run across the complex in addition to ever changing environmental variables. The phenomenal growth inwards multinational in addition to transnational operations, fast changing technology, increasing complexity of determination making, dynamic social in addition to economical environment, globalisation of business organisation in addition to elastic projection organisations in addition to task groups volition significantly influence the futurity managerial basis in addition to managerial tasks. There are successful business organisation in addition to direction leaders publishing their memories in addition to offering their experience to the world. There is peachy increment inwards the number of business organisation schools. Management instruction is banking concern ably providing expertise to nonage the business organisation in addition to this tendency is probable to continue. Career paths are probable to live based on expertise alone. Managers volition live nether pressure level to develop this expertise in addition to apply it inwards an ever-widening make of situations rather than their might to move the bureaucratic jungle. They volition have got to combine their personal, professional person in addition to operational qualities in addition to capacities to the satisfaction of employers in addition to the society. The futurity must live considered as an chance in addition to non a problem.

The futurity business organisation environs volition he dominated yesteryear information engineering (IT), globalisation, cloth in addition to unloosen energy shortages, problems of pollution in addition to ecological balance, consumerism, inflation in addition to R & D. The costs of employing goodness managers are regarded as an investment for effective business organisation performance. Management is a designated expertise, increasingly professionalized in addition to is probable to progress to a highly organised status. It is assumed that immature people volition take direction as an business in addition to volition progress from lower to middle in addition to from middle to give direction positions. An ever-greater make of cognition is available to all aspects of business organisation in addition to management.

Some forces/factors that are probable to have got an impact upon direction inwards futurity are as mentioned below:-

  1. Emergence of cognition society.
  2. Development of socially concerned Humanistic society.
  3. Widespread application of information engineering (IT)
  4. Transition from industrial to service economy.
  5. Growing work of innovations in addition to R & D.
  6. Social accountability of business.
  7. Satisfaction of human in addition to social values inwards man-machine system.
  8. Liberalization in addition to Globalisation of the business.

The concept of direction has acquired special significance inwards the nowadays competitive in addition to Management Functions And Process, Management Thought Development of Management Thought


Management thought has a long history. It is as onetime as human civilisation itself. Management inwards i shape or the other has been a important characteristic of economical life of mankind throughout ages. Management thought is an evolutionary concept It has develop along alongside in addition to inwards line alongside the growth of social, political, economical in addition to scientific institutions. Management thought has its rootage inwards the ancient times. It developed gradually along alongside other socioeconomic developments. The contributor’s to direction though are many. They include Management philosophers, direction practitioners in addition to scholars. Modem direction is based on the solid foundations set downwardly yesteryear direction thinkers from the early on historical period.

The concept of direction has acquired special significance inwards the nowadays competitive in addition to Management Functions And Process, Management Thought Historical Background of Management


The recorded work of organised direction dates dorsum to 5000 B.C. when the agricultural revolution had taken place. These agricultural civilizations existed inwards India, Cathay in addition to Arab Republic of Egypt According to Peter Drucker these irrigation civilizations "were non only i of the peachy ages of technology, but it represented also mankind’s most productive historic menstruation of social in addition to political innovation". As the villages grew in addition to civilizations evolved, the managers also grew in addition to evolved. They became the priests, the kings, the ministers holding might in addition to wealth inwards the society. Written documents found inwards the Sumerian civilisation which flourished some 5000 years ago, contains evidence of direction command practices.

As early on as 4000 B.C., the Egyptians were aware of the importance of planning, organising in addition to controlling. The huge pyramids of Arab Republic of Egypt stand upwards a mute testimony to the managerial in addition to organizational abilities of the ancient Egyptian civilization. One pyramid required 1,00,000 men working for xx years, roofing xiii acres, using 2.3 1000000 blocks, each weighing an average of 2.5 tons. To make such a monument required proper planning, piece of work allocation, organising, directing, controlling in addition to determination making.

In the Grecian civilisation nosotros expose the rootage of the Scientific Method inwards the famous Socratic discourses. The Romans who built a vast empire extending from United Kingdom of Great Britain in addition to Northern Ireland of Britain in addition to Northern Republic of Ireland inwards the W to Syrian Arab Republic inwards the due east ruled it for many years only because of their superior in addition to advanced managerial abilities.

In ancient Bharat Kautilya wrote his Arthashastra inwards nearly 321 B.C. the major theme of which was political, social in addition to economical direction of the State. The written report of management of the cities of Mohenjodaro in addition to Harappa of the ancient Aryans inwards 2000 B. C., Buddha's monastic enjoin in addition to the Sangha inwards 530 B. C., supply evidence nearly the work of the principles of management.

During the 13th in addition to 14th centuries AD the large trading houses of Italia needed a agency of keeping records of their business organisation transactions. To satisfy their needs Luca Pacioli published a treatise inwards 1494 describing the Double Entry System of Book-keeping for the start time.

Management thought is an evolutionary concept. New theories in addition to principles were suggested along alongside novel developments inwards the business organisation field. The novel thoughts supplemented the existing thoughts in addition to theories. This is how developments are taking house continuously inwards regard to direction thoughts/theories. Management thinkers in addition to thinkers from other fields such as economics, psychology, sociology in addition to mathematics have got also made their contribution inwards the evolution of direction thought.

The concept of direction has acquired special significance inwards the nowadays competitive in addition to Management Functions And Process, Management Thought Evolution of Management Thought


This evolution of direction thought tin live studied inwards the next flum broad stages:


  1. The Classical Theory of Management (Classical Approach): It includes the next 3 streams of thought: (i) Bureaucracy, (ii) Scientific Management; in addition to (iii) Administrative Management
  2. The Neo-classical theory of Management: It includes the next 2 streams: (i) Human Relations Approach in addition to (ii) Behavioral Sciences Approach.
  3. The Modern Theory of Management: It includes the next 3 streams of thought: (i) Quantitative Approach to Management (Operations Research); (ii) Systems Approach to Management in addition to (iii) Contingency Approach to Management.

It is rather hard to Earth the exact menstruation of each phase inwards the evolution of direction thought. Experts, inwards general, concur alongside the next menstruation for each thought/school.


  1. Classical School/thought: 1900 to 1930.
  2. Neo-classical School/thought: 1930 to 1960.
  3. Modern School/thought: 1960 onwards.

The concept of direction has acquired special significance inwards the nowadays competitive in addition to Management Functions And Process, Management Thought Contributors to Management Thought


The evolution of direction thought is the outcome of contributions made yesteryear pioneering direction thinkers in addition to experts from other social sciences such as economic science in addition to psychology.


The concept of direction has acquired special significance inwards the nowadays competitive in addition to Management Functions And Process, Management Thought Contribution of F. W. Taylor to Management Thought


F.W. Taylor is i of the founders (the other 2 are Max Weber in addition to Henry Fayol) of classical thought/classical theory of management. He suggested scientific approach to direction also called scientific direction theory. F. W. Taylor (1856-1915) is rightly treated as the virile someone parent of scientific management. He suggested the principles of scientific management. His concept of scientific direction developed into a motion in addition to dominated the industrial direction for several decades afterwards him. His concepts in addition to principles were refined in addition to popularized yesteryear several of his followers, notable amidst them beingness Henry Gantt, The Gilberths in addition to Emerson.

The concept of direction has acquired special significance inwards the nowadays competitive in addition to Management Functions And Process, Management Thought Principles of Scientific Management


According to Taylor, scientific direction inwards its essence consists of a philosophy which results inwards a combination of iv of import underlying principles of management. First, the evolution of a truthful science, second, the scientific selection of the workers, third, their scientific instruction in addition to development, Froth, intimate co-operation betwixt direction in addition to their men. The basic principles of Taylor philosophy of scientific direction are as noted below. These principles of scientific direction are most crucial aspects of scientific management.


  1. The evolution of 'One best way" of doing a job. This suggests the task of finding out the best method for achieving the objectives of a given job. The standards are decided scientifically for Jobs in addition to incentive reward were paid for all production to a higher house this standard. Here, task analysis in addition to standardization of tools, equipment, machinery, etc. are required.
  2. Scientific selection of workers in addition to their evolution through proper training.
  3. Scientific approach yesteryear management. The direction has to develop a truthful scientific discipline inwards all fields of piece of work activity through scientific investigation in addition to experiments.
  4. Close co-operation of managers in addition to workers (labour direction relations) for improve results in addition to understandings.
  5. Elimination of conflict betwixt methods in addition to men. The workers are probable to resist to novel methods. This tin live avoided yesteryear providing them an chance to earn to a greater extent than wages.

The concept of direction has acquired special significance inwards the nowadays competitive in addition to Management Functions And Process, Management Thought Features of Scientific Management


  1. Scientific task setting: F. W. Taylor suggested the introduction of criterion task which every worker is expected to consummate within i solar daytime (working hours) the task is to live calculated through careful scientific investigation. For this, piece of work written report (i.e. method written report in addition to piece of work mensuration study) is essential. Taylor suggested fourth dimension study, motion study, fatigue written report in addition to rate-setting for the introduction of scientific task. Time written report is the fine art of observing in addition to recording the fourth dimension required to do each detailed chemical element inwards an industrial operation. Motion written report refers to the written report in addition to analysis of the movements of an operator piece performing a task so that attempts tin live made to take away useless/unwanted movements from the process. Both the studies together aid inwards determining the best method of performing a task in addition to the criterion fourth dimension allowed for it. This replaces the onetime rule-of-thumb cognition of the workers. The workload, the best method of performing the same in addition to the fourth dimension within which it must live performed are suggested inwards this characteristic of scientific direction yesteryear Taylor.
  2. Planning the task: For performing the task yesteryear every worker, Taylor suggested the demand of planning the production activity accurately. This thought of planning is Taylor's gift to the scientific discipline of management. Planning of task gives answers to the next questions. What has to live done, how it is to live done, where the piece of work shall live done in addition to when the piece of work shall live done.
  3. Scientific selection in addition to preparation of workers: Taylor suggested the demand of scientific selection of workers for the plant/production activities. The physical care for of selection must live systematic so as to select the best in addition to the most suitable persons for unlike types of jobs. Correct placement of workers is every bit of import He also suggested the demand of preparation of workers so as to bring upwards their might or efficiency. Training is to live integrated alongside the advertisement policy. He also suggested differential slice wage programme for compensation payment to workers. He also suggested the importance of cordial relations betwixt direction in addition to workers.
  4. Standardization: Taylor suggested the importance of standardization of tools in addition to equipment, materials, weather of piece of work in addition to speed of machines. This brings co-ordination inwards unlike activities in addition to all workers volition live able to perform the task assigned easily. The workers volition have got satisfactory working weather for piece of work due to such standardization.
  5. Specialization: Taylor suggested specialization inwards the administrative in addition to organizational setup of the flora He suggested functional foremanship. Taylor recommended 8 functional foremen for unlike activities in addition to functions. The foremen suggested yesteryear him are similar route clerk, instruction bill of fare clerk, speed boss etc. Such specialization is useful for raising efficiency of the whole organisation.
  6. Mental revolution: The techniques suggested yesteryear F. W. Taylor inwards his scientific direction are unlike as compared to traditional techniques in addition to methods. Naturally, these techniques tin live used only when workers supervisors in addition to managers take them inwards theory in addition to also inwards do For this, Mental revolution on their component division is essential The success of scientific direction rests basically on the mental attitude of direction in addition to workers. They must surrender their onetime ideas in addition to methods in addition to must take novel scientific methods. For this, mental revolution on the component division of both is essential. Cooperation from workers in addition to direction for the introduction of scientific direction depends on this mental revolution.

The concept of direction has acquired special significance inwards the nowadays competitive in addition to Management Functions And Process, Management Thought Benefits / Advantages of Scientific Management


  1. Application in addition to work of scientific methods.
  2. Wide compass for specialization in addition to accurate planning.
  3. Minimum wastages of materials, fourth dimension in addition to money.
  4. Cordial relations betwixt workers in addition to management.
  5. Benefits to workers (higher reward in addition to less burden of work), direction (cost reduction, improve character productions) in addition to consumers (superior goods at lower prices)

Scientific direction non only developed a rational approach to solving organisational problems but also contributed a peachy bargain to the professionalisation of management. Time in addition to motion studies, scientific selection of workers, piece of work pattern in addition to i best way to doing a task are some novel ideals suggested yesteryear Taylor in addition to are responsible for the introduction of Many positive changes inwards the patch of industrial/ production management.

The concept of direction has acquired special significance inwards the nowadays competitive in addition to Management Functions And Process, Management Thought F. W. Taylor’s Contribution to the Development of Management Thought / Science


The contribution of F. W. Taylor to direction thought is as explained below:


  1. Emphasis on rational thinking: Taylor suggested rational thinking on the component division of direction for raising efficiency in addition to productivity. He wanted managements to supplant onetime methods in addition to techniques yesteryear Modern methods which volition bring upwards productivity in addition to offering benefits to all concerned parties. He was inwards favour of progressive, scientific in addition to rational thinking on the component division of direction on all managerial problems. Such progressive outlook is essential for the introduction of novel techniques in addition to methods inwards the Management.
  2. Introduction of improve methods in addition to techniques of production: F. W. Taylor suggested the importance of improved methods in addition to techniques of production. Work-study techniques are his contribution to direction thought. He suggested novel methods afterwards systematic written report in addition to research. Taylor recommended the work of novel methods for raising overall efficiency in addition to productivity.
  3. Emphasis on planning in addition to command of production: Taylor suggested the importance of production planning in addition to command for high production, superior character production in addition to also for depression cost production. He introduced the concept of production direction inwards a systematic way.
  4. Importance of personnel in addition to personnel department: Taylor suggested the importance of manpower inwards management. He was inwards favour of progressive personnel policies for the creation of efficient in addition to satisfied labour force. He suggested the demand of personnel subdivision in addition to its importance. He favored incentive wage payment to workers.
  5. Industrial fatigue in addition to repose pauses: Taylor noted the nature of industrial fatigue in addition to suggested the introduction of suitable repose pauses for removing such fatigue of workers. He wanted to cut down the burden of piece of work on workers through the work of scientific methods.
  6. Time in addition to motion study: Taylor introduced novel concepts similar fourth dimension study, motion written report in addition to piece of work written report inwards the patch of industrial direction such concepts are for the introduction of novel methods which volition live to a greater extent than quick, scientific in addition to less troublesome to workers.

The positive catch of scientific direction was described yesteryear Taylor as "Science, non dominion of thumb; Harmony, non discord; Co-operation, non individualism; maximum output inwards house of restricted output. The evolution of each human being to his greatest efficiency in addition to prosperity".


F.W. Taylor a rightly treated as virile someone parent of scientific management. In fact, through his concept of scientific management, Taylor genuinely developed a novel scientific discipline of direction which is applicable non only to direction of industrial units but also to the direction of all other business organisation units. He suggested sure techniques which tin live applied purposefully to all aspects of direction of business organisation activities. This is treated as Taylor’s unique contribution to direction thought.


The fundamental principles suggested yesteryear F. W. Taylor inwards his scientific direction tin live treated as his contribution to direction thought. In fact, Taylor suggested scientific mental attitude in addition to a novel philosophy for discarding onetime in addition to outdated ideas in addition to techniques. He was instrumental for the introduction of novel ideas in addition to techniques inwards the scientific discipline of management. These ideas assistance techniques are at in i trial accepted inwards theory as good as inwards practice.

The concept of direction has acquired special significance inwards the nowadays competitive in addition to Management Functions And Process, Management Thought Criticism of Scientific Management or Opposition to Scientific Management


Scientific direction has wider economical in addition to social significance. It has succeeded inwards revolutionalising the real concept of direction yesteryear offering a novel approach to the managers inwards managing men, materials in addition to methods. In spite of several benefits, Taylor's scientific direction concept has widely been criticized yesteryear employers, workers, merchandise unions in addition to also yesteryear theorists. They oppose Taylor's scientific direction on unlike grounds. The points of criticism nosotros as explained below:

The concept of direction has acquired special significance inwards the nowadays competitive in addition to Management Functions And Process, Management Thought Criticism from Employers


  1. Huge investment required: Heavy investment is necessary for reorganization of preliminary standardization of tools, machines in addition to equipment in addition to send of fourth dimension in addition to motion studies in addition to other enquiry activities for the introduction of scientific management. Such investment may non live possible inwards small-scale in addition to medium size enterprises.
  2. Sudden alter may disturb existing working arrangements: Sudden alter due to the introduction of scientific direction may paralyze the existing organisation of piece of work in addition to volition convey the entire Organisation inwards difficulties. There volition live loss due to reorganization, if scientific direction is to live introduced.
  3. Unsuitable to small-scale units: Small manufacturers combat that the concept of scientific direction is non suitable to their units due to fiscal in addition to other difficulties.
  4. Benefits afterwards a long period: The do goodness of scientific direction volition live available only afterwards a long menstruation in addition to the business organisation unit of measurement may come upwards inwards fiscal in addition to other difficulties during the physical care for of introduction of novel changes as suggested inwards the scientific management.
  5. Huge overhead expenses required: Introduction of scientific direction involves huge overhead expenses which may erode profitability.

The concept of direction has acquired special significance inwards the nowadays competitive in addition to Management Functions And Process, Management Thought Criticism from Workers in addition to Trade Unions. Why did Trade Unions Oppose Scientific Management?


  1. Heavy burden on workers: Workers experience that they volition have got to portion to a greater extent than burden of piece of work as a outcome of introduction of scientific management. They also fearfulness that the benefits volition he shared yesteryear the employer lone in addition to that they volition live at a loss from all sides. Workers in addition to their unions experience that it volition Pb to their exploitation in addition to they oppose scientific direction on this ground.
  2. Reduces maiden amidst workers: Workers in addition to merchandise unions combat that scientific direction volition destroy their maiden in addition to they volition live converted into machines inwards the production physical care for alongside no freedom, maiden in addition to choice. Similarity, over-specialization (excessive specialization) volition Pb to monotony in addition to mental fatigue. Hence, they oppose Taylor's scientific management.
  3. Possibility of unemployment: Workers in addition to their unions also experience that scientific direction volition Pb to unemployment in addition to that workers volition live removed due to the work of labour-saving devices. This volition Pb to loss of work in addition to income to workers. This is probable to brand merchandise unions weak in addition to thence they oppose scientific management.
  4. Exploitation of workers: Workers combat that they volition live exploited nether scientific direction as they volition have got to portion to a greater extent than burden of piece of work without corresponding increment inwards the wage rate. Trade unions also oppose to scientific direction as it is probable to pose to a greater extent than burden of piece of work on the workers without corresponding monetary benefit.
  5. Possible adverse effects on workers unity: Trade unions also oppose scientific direction as they fearfulness that the unity amidst workers volition live adversely affected. Workers volition live divided into efficient in addition to inefficient categories. In addition, unlike slice charge per unit of measurement plans volition live introduced inwards house of uniform wage rate. As a result, workers volition live divided. Workers getting high salary volition non live interested inwards the nuptials activities in addition to this volition brand their nuptials calendar week in addition to ineffective. Even to a greater extent than unions in addition to contender unions volition live formed. In brief, merchandise unions strongly criticize scientific direction as it breaks solidarity of workers

The criticism of scientific direction yesteryear employers in addition to workers/trade unions is non based on audio reasoning. Their arguments are non based on realities. It is possible to give counter-arguments to every dot of criticism noted yesteryear them. For example, employers object scientific direction on the basis of huge investment for its introduction. It is truthful that huge investment volition live necessary but it is probable to give greater render inwards due course. In addition, scientific direction volition convey downwardly the cost in addition to thereby heighten the profits.

The concept of direction has acquired special significance inwards the nowadays competitive in addition to Management Functions And Process, Management Thought Contribution of Henry Fayol to Management Thought


Henry Fayol (1841-1925) is rightly treated as the virile someone parent of modern theory of full general in addition to industrial management. The credit of suggesting the basic principles of direction inwards an orderly way goes to Henry Fayol. After obtaining an engineering degree, Henry Fayol, joined as principal executive inwards a coal mining company. He developed his direction principles in addition to full general direction theory in addition to published them inwards the shape of a mass (in French) "General in addition to Industrial Administration" inwards 1916. It was translated into English linguistic communication inwards 1930. In due course of instruction of time, Henry Fayol came to live recognised as the founder of modern direction theory. His analysis of direction physical care for acts as the foundation of the whole direction theory in addition to the nowadays super-structure of direction has been built on it.

Henry Fayol suggested of import qualities of managers in addition to stressed the demand for raising such qualities. He developed 14 principles of direction out of his practical experience. These principles are universal inwards grapheme in addition to are applicable to all types of organisations. Each regulation suggested yesteryear him has specific pregnant in addition to significance. According to him, managers inwards all organisations demand to follow these principles/guidelines piece managing the affairs of their business organisation units. The direction principles suggested yesteryear him inwards 1916 are universally accepted yesteryear modern authorities on direction in addition to are treated as valid fifty-fifty to this day. This is because these principles are practical inwards nature in addition to also result-oriented. In fact, these principles are the outcome of his long experience as a practicing manager. These basic principals are useful for effective direction of business organisation activities. They are related to the basic components of direction physical care for such as planning, organizing, staffing, leading, coordinating in addition to controlling. He incorporated these principles inwards the direction theory suggested yesteryear him.The principles of direction suggested yesteryear him are useful non only inwards business/industrial enterprises but also inwards other organisations such as colleges, hospitals, charitable institutions in addition to authorities departments. Due to his contribution to direction theory in addition to principles, Henry Fayol is rightly treated as the Father of Modern Management Thought. Fayol is the start direction thinker who provided the conceptual framework of the functions of direction inwards his mass “General in addition to Industrial Management. The functions of direction according to Fayol are,


  1. Planning
  2. Organising
  3. Staffing
  4. Commanding
  5. Coordinating
  6. Controlling

The 14 principles of direction suggested yesteryear him are related these basic functions of direction physical care for in addition to are universally accepted. Fayol has given adequate details of every regulation suggested yesteryear him. He also made them easily acceptable yesteryear others. According to Henry Fayol, managers should live flexible inwards the application of these principles.

The 14 principles of direction suggested yesteryear him are related these basic functions of direction physical care for in addition to are universally accepted. Fayol has given adequate details of every regulation suggested yesteryear him. He also made them easily acceptable yesteryear others. According to Henry Fayol, managers should live flexible inwards the application of these principles.

Fayol divided full general in addition to industrial direction into next 6 groups:-


  1. Technical activities (production, manufacture, adaptation).
  2. Commercial activities (buying, selling in addition to exchange).
  3. Financial activities (search for in addition to optimum work of capital).
  4. Security activities (protection of belongings in addition to persons).
  5. Accounting activities (stock taking, residual sheet, cost, in addition to statistics).
  6. Managerial activities (planning, organising, command, coordination in addition to control).

Henry Fayol also suggested 14 principles of management. These principles are:-


  1. Division of work,
  2. Authority in addition to responsibility,
  3. Discipline,
  4. Unity of command,
  5. Unity of direction,
  6. Subordination of personal involvement to organizational interests,
  7. Remuneration,
  8. Centralization,
  9. Scalar chain,
  10. Order,
  11. Equity,
  12. Stability of tenure,
  13. Span of co-operation and
  14. Initiative

Henry Fayol’s contribution to direction theory is for certain remarkable. He gave overall concepts of full general direction in addition to suggested the basic functions of management. He recommended the selection in addition to preparation of workers in addition to managers. He also advocated the work of organisation charts. He suggested sure qualities of manager’s winch include physical, mental, moral, educational technical in addition to experience. Fayol’s theory of direction was the start consummate theory of direction as nosotros sympathise today. It incorporated proven principles, elements, procedures in addition to techniques based on his practical experience.

The concept of direction has acquired special significance inwards the nowadays competitive in addition to Management Functions And Process, Management Thought Contribution of Elton Mayo to the Development of Management Thought


Elton Mayo (1880-1949) is recommended as the Father of Human Relations School. He introduced human relations approach to direction thought. His contribution to the evolution of direction thought is unique in addition to is also treated as human relations approach to management. It was Mayo who led the squad for conducting the written report at Western Electric's Hawthorne Plant (1927-1932) to evaluate the attributes in addition to psychological reactions of workers inwards on-the-job situations. His associates included John Dewery, Kurt Lewin in addition to others. Mayo in addition to his associates came to the next conclusions from their famous Hawthorne experiments:


  1. The amount of piece of work to live done yesteryear a worker is non determined yesteryear his physical capacity but yesteryear the social norms.
  2. Non-economic rewards play a important role inwards influencing the conduct of the workers.
  3. Generally the workers de non reacts as individuals, but as members of group.
  4. Informal leaders play an of import component division inwards setting in addition to enforcing the grouping norms.

Mayo discussed the factors that drive a alter inwards human behavior. He concluded that the drive of increment inwards the productivity of the workers is non a unmarried factor similar repose pauses or changing working hours but a combination thease in addition to several other factors such as less restrictive supervision, giving autonomy to workers, allowing the formation of small-scale cohesive groups of workers in addition to so on. Today, as a outcome of the efforts of Mayo in addition to his associates, the managers inwards unlike organisations recognize that workers' performance is related to psychological, sociological in addition to physical factors. Thus, Hawthorne Study was an of import landmark to written report the conduct of worker in addition to his human relationship to the job, his swain workers in addition to the organisation. It proved that informal piece of work groups in addition to the chance to live heard in addition to participate inwards decision-making have got an of import impact on the productivity of the workers.


Mayo is i leading direction thinker in addition to also a leading advocate of neo-classical theory. The concept of participative direction vogue was suggested inwards the neo-classical theory. The human relations approach suggested yesteryear Mayo has special importance inwards the nowadays period. He rightly suggested the importance of democratic leadership in addition to participative direction vogue for running business organisation activities efficiently. The role of people (workers) is clearly suggested yesteryear Mayo. He rightly suggested that direction is non a mechanical physical care for but a written report of people involved inwards the production activities. Management volition larn positive response from its employees when their actions, sentiments in addition to expectations are given due attention.


Mayo is best known for his piece of work on the projection normally referred to as the Hawthorne Studies. They were conducted inwards the Hawthorne flora of Western Electric Company inwards the USA betwixt 1927 in addition to 1932. It is said that Mayo applied psychological approach to direction for the start time. He used clinical in addition to diagnostic methods. Mayo has drawn diverse conclusions from these studies. The Hawthorne Studies have got had a shattering impact on direction thinking. Mayo is regarded as revolutionary thinker because of his contribution to the direction thought inwards the recent period. The credit of humanization of direction alongside a catch to attain mutual involvement of direction in addition to workers goes to Elton Mayo.


Some of the major findings of Hawthorne Studies nosotros as noted below:


  1. Employee's conduct is influenced yesteryear mental attitudes in addition to emotions including prejudices.
  2. The workers inwards a grouping develop a mutual psychological bond uniting them as a grouping inwards the shape of informal organisation.
  3. In managing in addition to motivating employee groups, human in addition to social motivation plays greater role in addition to so fiscal incentives.
  4. Management must sympathise that a typical grouping conduct tin dominate or fifty-fifty supersede private propensities in addition to preferences.
  5. When workers are given special attending yesteryear management, the productivity is probable to increment irrespective of actual changes inwards the working conditions.

Hawthorne Studies are primarily responsible for consideration of non fiscal incentives inwards improving productivity. Mayo pointed out that the organisation is a social scheme in addition to informal organisation is a reality. The cognition of human nature tin solve many problems of management. He emphasized that successful human relations approach tin easily create harmony inwards an organisation, higher employee satisfaction in addition to peachy operational efficiency. Central to this approach was an increased agreement of the private worker alongside emphasis on motivation, needs, interpersonal relationships in addition to grouping dynamics Mayo believed that a mill is non only a workplace but also a social environs inwards which the employees interact alongside each other. This gave rising to the concept of the 'social man' whose interaction alongside others would determine the character in addition to quantity of the piece of work produced.

Mayo developed his Human Relations Theory of Management on his Hawthorne experiments. He introduced human relations approach to direction in addition to is rightly considered as i of the pioneers of the Human Relations Theory of Management.

The concept of direction has acquired special significance inwards the nowadays competitive in addition to Management Functions And Process, Management Thought Features of Human Relations Approach


  1. A business organisation organisation is non just a techno-economic scheme but also a social scheme in addition to involves human element.
  2. An private employee is motivated non just yesteryear economical incentives but also yesteryear non economical incentives, psychological in addition to social interests, needs in addition to aspirations.
  3. The informal groups inwards the organisation are to a greater extent than of import than individuals in addition to play an of import role inwards raising productivity.
  4. In house of task-centered leadership, the employee-centered, humanistic, democratic in addition to participative vogue of leadership should live introduced as it is to a greater extent than effective / productive.
  5. Employees are non necessarily inefficient or negative inwards their approach. They are capable of self-direction in addition to control.
  6. Employees performance tin live raised yesteryear coming together their social in addition to psychological needs. Cordial atmosphere at piece of work house is also useful for raising productivity.
  7. Management needs social skills along alongside technical skills inwards monastic enjoin to create a feeling (among the employees) that they are a component division in addition to bundle of the organisation in addition to non outsiders.
  8. Employees demand abide by in addition to positive feeling from the management. For this, employees should live encouraged to participate in addition to communicate freely their views in addition to suggestions inwards the concerned areas of decision-making.
  9. The direction has to secure willing cooperation of employees. The objective before the direction should live to secure cooperative sweat of its employees. For this, employees should live made happy in addition to satisfied.

The features of human relations schoolhouse (noted above) are of import as they were introduced inwards the direction theory for the start time. At present, these features are good recognised but were unique when suggested yesteryear 1930.

Human relations approach is a progressive evolution as compared to classical approach. Here, productivity is non treated just as an engineering problem. Cooperation of employees, squad spirit in addition to their satisfaction are treated as factors useful for raising productivity. The human relations approach has pose special stress on social needs in addition to the role of direction inwards coming together such needs.

The concept of direction has acquired special significance inwards the nowadays competitive in addition to Management Functions And Process, Management Thought Limitations of Human Relations Approach


  1. Too much importance to employees, in addition to social needs: Human relations approach to direction has given also much importance to employees, their needs in addition to satisfaction. It has given undue stress on the social side of direction as compared to technical side. It is some other extreme as compared to classical theory where employees were neglected considerably. Human relations approach has also neglected many other aspects such as organizational issues, environs at the piece of work place, labour unions, construction of the organisation in addition to so on.
  2. Employee-oriented approach to a express extent: It is argued that human relations approach is evidently employee-oriented but inwards reality it is organisation-oriented. Many measures are suggested for the happiness in addition to satisfaction of employees. Measures are suggested to satisfy employees inwards monastic enjoin to attain organizational objectives in addition to non for coming together the existent needs of workers. Their participation inwards direction or upward communication alongside the management, etc. is outwardly employee-oriented in addition to gives them a faux sense of happiness. In brief, the human relations approach is employee-oriented but only to a express extent.
  3. Faulty supposition inwards the theory: The human relations approach is based on a incorrect supposition that satisfied workers are to a greater extent than productive. After 1950s, it was proved that productivity improvement, as a outcome of improve working weather in addition to the human relations skills of manager’s did non outcome inwards productivity improvement as expected. Thus, workers satisfaction is i but non the only factor which raises industrial productivity.
  4. Limited importance to economical incentives: The human relations approach has given express importance to economical incentives inwards motivating employees. They prefer informal groups in addition to cordial relations amidst them. However, their involvement in addition to loyalty to the organisation largely depends on monetary incentives. Low reward Pb to Labour turnover fifty-fifty when the goodness handling is given to employees.

The human relations motion is based on the experiments conducted inwards the Hawthorne Plant inwards Cicero (USA). The major conclusion (of Hawthorne Experiments) was that the workers respond to their piece of work province of affairs as a whole in addition to their attitudes in addition to social relations constitute an of import component division of the total situation. In addition, the attitudes of workers in addition to their relations alongside each other in addition to alongside the direction would play a role inwards forming their attitudes towards the total piece of work situation. Elton Mayo conducted a serial of pioneering studies at the Hawthorne flora they proved to live of much work inwards associating employees alongside the direction for achieving organizational objectives.

It is rightly pointed out that F. W. Taylor inwards his contribution to direction thought suggested rationalizing piece of work for greater labour productivity piece Elton Mayo recommended/ advocated humanism piece of work for enhanced efficiency in addition to personal satisfaction. The basic purposes of both the approaches are identical. However; the approaches of Taylor in addition to Mayo are different. Taylor's approach was purely engineering piece may referred to social needs of employees in addition to their satisfaction. Taylor's approach to scientific direction lacks human elements inwards the production process. He treated employee as a cog inwards the cycle emphasizing on efficiency at all costs as if at that spot is no deviation betwixt workers in addition to machines. Mayo applied psychological approach to management. He recommended humanization of direction for improve results inwards terms of production in addition to productivity. He rightly suggested that workers are human beings in addition to non machines. They should live treated alongside dignity in addition to honor piece on job.

Both the approaches (of Taylor in addition to Mayo) are supplementary inwards the nowadays direction thought. At present, stress is on scientific direction principles as good as on human approach to management. Efforts are beingness made to create favorable organisation climate for achieving organizational goals. Taylor's approach is comparatively onetime in addition to was pop inwards the early on decades of 19th century the human relations approach (suggested yesteryear Elton Mayo) is comparatively novel in addition to got popularity yesteryear 1930s.

The concept of direction has acquired special significance inwards the nowadays competitive in addition to Management Functions And Process, Management Thought Systems Approach to Management Thought


Contributions to direction thought/theory afterwards 1960s are covered yesteryear modem direction theories. Modem theories are based on classical in addition to neo-classical theories but consider the direction problems as they developed inwards the recent years. There are 3 streams nether modern direction theory. These are:-


  1. Quantitative / Mathematical Approach to Management,
  2. Systems Approach to Management, and
  3. Contingency Approach to Management.

The concept of direction has acquired special significance inwards the nowadays competitive in addition to Management Functions And Process, Management Thought Systems Management School


A scheme is an organised entity i.e. a society or a business organisation enterprise made upwards of parts connected in addition to directed to some purpose. Each scheme has an input, a physical care for in addition to an output. It acts as a self sufficient unit. Every scheme is interlinked alongside its subsystems. Any organisation is looked upon as an artificial system, the internal parts of which piece of work together to attain established goals in addition to the external parts to attain interplay alongside the environs including customers, the full general public, suppliers in addition to government. The managing director integrates available facilities to attain a destination yesteryear agency of systems that relate activities required for the terminate result. The scheme serves as the media through which the managing director operates. An integrated scheme tin live used purposefully for the send of production, marketing, distribution in addition to other activities relating to business organisation inwards an orderly manner. Influenza A virus subtype H5N1 managing director tin send diverse activities inwards an orderly way alongside the aid of the systems established. Influenza A virus subtype H5N1 scheme is a gear upwards of interrelated in addition to interdependent parts arranged inwards a way that produces a unified whole. Almost anything tin live viewed as a system.

As per systems direction school, an organisation is looked upon as an artificial system. Its internal parts piece of work together to attain established goals in addition to the external parts to attain interplay alongside the environs including customers, the full general public, suppliers in addition to government. The managing director integrates available facilities to attain a destination yesteryear agency of systems that relate activities required for the terminate result. In this way, the systems direction schoolhouse helps inwards achieving the established goals of the organisation.

It is possible to flora such systems direction organisation inwards a business organisation enterprise. For this authorities, departments, etc. volition live created. The piece of work volition live properly distributed in addition to diverse departments (sub-systems) volition operate as per the piece of work assigned nether the project. The estimator tin live used extensively for the execution of systems direction Data processing piece of work volition larn tardily in addition to quick. Systems direction enables a managing director to piece of work to a greater extent than efficiently because of tardily availability of information inwards unlike aspects of business.


The concept of direction has acquired special significance inwards the nowadays competitive in addition to Management Functions And Process, Management Thought Features Of Systems Approach to Management


  1. Open or Closed Systems: Systems may live either opened upwards or dosed. An opened upwards scheme is i that is subject on the exterior environs for survival e.g., human trunk as a scheme is composed of many subsystems. This is an opened upwards scheme in addition to it must depend on exterior input in addition to unloosen energy for survival. Influenza A virus subtype H5N1 scheme is considered shut if it does non interact alongside the environment. Physical in addition to mechanical Systems are shut scheme because they are insulted from their external environment. Traditional organisation theorists regarded organisations as shut systems piece according to the modern catch organizations are opened upwards systems, ever interacting alongside the environment.
  2. Interdependent parts: Influenza A virus subtype H5N1 scheme is a gear upwards of interdependent parts which together shape a unitary whole that perform some function. An organisation is also a scheme which consists of iv interdependent parts viz., task, structure, people in addition to technology.
  3. Consideration of whole system: No component division of the scheme tin live exactly analyzed in addition to under-stood apart from the whole system. Conversely, the whole scheme cannot live exactly evaluated without agreement all its parts. Each component division is related to every other part. It agency rather than dealing separately alongside the diverse parts of i organisation, the systems approach attempts to give the managing director a way of looking at the organisation as a whole. For example, inwards monastic enjoin to sympathise the operations of the finance or production or marketing departments, he must sympathise the society as a whole. It is because activity of whatever i component division of the society affects the activity of every other part.
  4. Information, unloosen energy in addition to material: Generally, at that spot are 3 basic inputs that move inwards the processor of the scheme viz., information (technology), unloosen energy (motive power) in addition to materials to live transformed into goods. If the output is service, materials are non included inwards the inputs. If nosotros have got manufacturing company, output is goods or materials. If nosotros have got a consultancy firm, output is information or advice. if nosotros have got a might generating company, output is energy.
  5. Defined boundaries: Each scheme including an organisation has its ain boundaries which separate it from other scheme inwards the environment. For opened upwards systems the boundaries are penetrable whereas for shut systems, they are not. The boundaries for shut systems are rigid. In a business organisation organisation, it has many boundary contacts or 'interfaces' alongside many external scheme similar creditors, suppliers, customers, authorities agencies etc. The scheme is within the boundary, the environs is exterior the boundary'.
  6. Synergy: Output of a scheme is ever to a greater extent than than the combined output of its parts. This is called 'synergy’. In organizational terms, synergy agency when separate departments within an organisation cooperate in addition to interact, they larn to a greater extent than productive than if they had acted inwards isolation e.g., it is for certain to a greater extent than efficient for each subdivision to bargain alongside i secretarial subdivision than for each subdivision to have got a separate secretarial subdivision of its own.
  7. Feedback mechanism: Influenza A virus subtype H5N1 scheme tin adopt in addition to adjust itself to the changing environs through the feedback mechanism. As operations of the scheme proceed information inwards feedback to the appropriate people. This helps to assess the piece of work in addition to if demand be, to larn it corrected.
  8. Multidisciplinary approach: Systems approach integrates in addition to uses alongside turn a profit ideas emerging from unlike schools of thought. Management freely draws concepts in addition to techniques from many fields of written report such as psychology, sociology, ecology, economics, mathematics, statistics, operations research, systems analysis etc.

Important contributors to systems schoolhouse of direction include Chester Barnard, Ludwig Von Bertalanffy, Russell Ackoff, Kenneth Boulding in addition to William Scott.

From 1960s onwards, the direction theorists in addition to practitioners are referring direction concepts inwards a systems phraseology. Influenza A virus subtype H5N1 scheme agency to convey together or to combine. When viewed from the systems angle, the organisation is seen as operating inwards an opened upwards scheme constantly interacting alongside its environment. It receives external inputs inwards a continuous way in addition to transforms them into outputs. Suitable adjustments in addition to rectifications are also made as per the feedback available. An organisation which is non adaptive in addition to responsive to its environs volition non move or grow. An organisation volition have got individuals, groups, formal structures, goals in addition to resources. Influenza A virus subtype H5N1 managing director has to reckon that all these parts piece of work inwards co-ordination inwards monastic enjoin to attain organizational goals. Absence of co-ordination volition hamper the performance of the organisation. The systems approach suggests that the total performance of the organisation volition live effective only when the unlike systems/units/activities are coordinated in addition to integrated inwards an efficient manner. For example, efficient manufacturing partition needs the back upwards of efficient marketing partition for achieving organizational objectives. If not, the total performance of the organisation volition live jeopardized. The managers, as decision-making entities, have got to regulate the sub-systems of the Organisation. They should non piece of work inwards isolation but operate inwards co-ordination alongside others.

This volition avoid shortfalls inwards unlike components in addition to convey success to the organisation. The emphasis of systems approach is on interrelatedness of the parts of an organisation. The introduction of integrated approach is treated as major contribution of systems theory.

The systems approach developed only afterwards 1950 in addition to is the recent contribution to direction thought. It stresses the interrelatedness in addition to interdependence of all activities within an organization. The systems theory considers organisation as an open, adaptive scheme which has to adjust changes inwards its environment. It defines organisation as a structured physical care for inwards which individuals interact for attaining objectives.


The concept of direction has acquired special significance inwards the nowadays competitive in addition to Management Functions And Process, Management Thought Merits Of Systems Approach


Systems approach to direction is comparatively novel to the direction thought. This approach represents a refreshingly novel thinking on organisation in addition to management. It stresses that managers should avoid analyzing problems inwards isolation but should develop the skills for integrated thinking on direction problems. The systems approach provides a unified focus to organizational efforts. It provides a stiff conceptual framework for meaningful analysis in addition to agreement of organisations. Systems approach provides clues to the complex conduct of organisation.

The systems theory suggests to practicing managing director to study/analyze a special chemical element yesteryear taking into consideration its interacting consequences alongside other elements. Influenza A virus subtype H5N1 diverseness of systems concepts in addition to perspectives have got been developed for managers.

The systems approach rightly points out the role of 'synergy' inwards management. Each subsystem derives strength yesteryear its association in addition to interaction alongside other sub-systems. As a result, the overall outcome is to a greater extent than than the amount total of private contributions. The other contribution of systems theory is its handling of organisation as an opened upwards system. The Organisation exhibits a 'holistic' character.


The concept of direction has acquired special significance inwards the nowadays competitive in addition to Management Functions And Process, Management Thought Limitations Of Systems Approach


  1. The systems approach is criticized on the basis that it is also abstract in addition to vague. It is hard to apply it to practical problems direct in addition to easily.
  2. The systems theory/approach fails to supply specific tools in addition to techniques for the practicing executives/managers.
  3. The systems approach does non recognize differences inwards systems. It fails to clearly seat the nature of interactions in addition to interdependencies betwixt an Organisation in addition to its external environs it also fails to offering a unified trunk of knowledge.

The concept of direction has acquired special significance inwards the nowadays competitive in addition to Management Functions And Process, Management Thought Contingency Management School / Contingency Approach to Management / Situational Approach


A mutual deficiency of the classical, behavioral in addition to quantitative schools is that they have got stress i aspect of the organisation at the cost of others. The classical approach emphasizes on 'task' piece behavioral approach emphasizes on 'people’. The stress of quantitative approach is on 'mathematical decision-making’. However, it is hard to sympathise exactly which aspect is most useful in addition to appropriate inwards a given practical situation.This brings the demand to develop me broad conceptual framework that tin aid a managing director diagnose a job in addition to determine which tool or tools volition best do the job. The systems approach as good as contingency approach supply i integrated approach to direction problems. The contingency/situational approach is the mo approach (the start beingness the systems approach) whichattempts to integrate the diverse schools of direction thought inwards an orderly manner. The contingency direction approach is similar to known leadership theory called situational leadership theory. The contingency approach is applicable to leadership as good as to business organisation management. This situational direction approach is relatively a novel approach to direction in addition to is an extension of systems approach. The basic theme of contingency approach is that organisations have got to bargain alongside unlike situations inwards unlike ways. There is no unmarried best way of managing applicable to all situations. In monastic enjoin to live effective, the internal functioning of the organisation must live consistent alongside the needs in addition to demands of the external environment. In other words internal organisation should have got the capacity to confront whatever type of external province of affairs alongside confidence.


The concept of direction has acquired special significance inwards the nowadays competitive in addition to Management Functions And Process, Management Thought Features of the Contingency / Situational Approach


  1. Management is alone situational. The direction has to work the measures/techniques as per the province of affairs from fourth dimension to time.
  2. Management should correspond its approach as per the requirements of the situation. The policies in addition to practices used should live suitable to environmental changes.
  3. The success of direction depends on its might to contend upwards alongside its environment. Naturally, it has to brand special efforts to anticipate in addition to embrace the possible environmental changes. Managers should realize that at that spot is no i best way to manage. They have got to work direction techniques as per the province of affairs which they face.

According to contingency approach, direction principles in addition to concepts of unlike schools have got no universal/general applicability nether all situations. This agency these schools have got non suggested i best method of doing things nether all situations in addition to at all times. The contingency approach has provided a solution to this situation.

As per the contingency approach, the task of managers is to attempt to seat which technique or method volition live most suitable for achieving the direction objectives nether the available situation. Managers have got to develop a sort of situational sensitivity in addition to practical selectivity inwards monastic enjoin to bargain alongside their managerial problems as they develop from fourth dimension to time.

Contingency approach views are applicable inwards designing organizational construction in addition to inwards deciding the floor of decentralization inwards establishing communication in addition to command systems in addition to also inwards deciding motivational in addition to leadership approaches. In brief, the contingency approach is applicable to unlike areas of organisation in addition to direction it is an endeavour to integrate diverse viewpoints in addition to to synthesize diverse fragmented approaches to management.

The contingency approach is the outcome of the enquiry studies conducted yesteryear Tom Burns in addition to G. W. Stalker, James Thompson in addition to others.


The concept of direction has acquired special significance inwards the nowadays competitive in addition to Management Functions And Process, Management Thought Merits of Contingency Approach


  1. Contingency approach is pragmatic in addition to opened upwards minded It discounts preconceived notions, in addition to universal validity of principles.
  2. Theory relieves managers from dogmas in addition to gear upwards principles. It provides freedom/choice to care to approximate the external environs in addition to work the most suitable direction techniques. Here, importance is given to the judgment of the province of affairs in addition to non the work of specific principles.
  3. The contingency approach has a wide-ranging applicability in addition to practical utility in, organisation in addition to management. It advocates comparative analysis of organisations to convey suitable adjustment betwixt organisation construction in addition to situational peculiarities.
  4. The contingency approach focuses attending on situational factors that touching on the direction strategy. The theory combines the mechanistic in addition to humanistic approaches to fit particular/specific situation. It is superior to systems theory as it non only examines the relationships betwixt sub-systems of an organisation but also the human relationship betwixt the organisation in addition to its external environment.

The concept of direction has acquired special significance inwards the nowadays competitive in addition to Management Functions And Process, Management Thought Limitations of Contingency Approach


  1. It is argued that the contingency approach lacks a theoretical base.
  2. Under contingency approach, a managing director is supposed to holler back through all possible alternatives as he has no dried principles to deed upon. This brings the demand of to a greater extent than qualities in addition to skills on the component division of managers. The responsibleness of a managing director increases as he has to analyze the situation, examine the validity of unlike principles in addition to techniques to the province of affairs at hand, brand right alternative yesteryear matching the technique to the province of affairs in addition to finally execute his choice. The areas of functioning of a managing director are quite extensive nether this theory.

Contingency approach/theory is the latest add-on to existing direction theories. It was observed that unlike theories developed before are non applicable to all existent basis situations developed since 1970. An opened upwards in addition to adaptable systems approach (also called contingency approach) is to a greater extent than convenient to bargain alongside complex direction problems. Contingency/ situational approach appears to live improve suited to Pb direction out of the nowadays direction theory jungle.

Contingency theories do non give special importance to whatever specific theory. It suggests that at that spot is no i best way to management. In the Contingency approach, what is best for a special business organisation unit of measurement or organisation or nether the available province of affairs is given special attention. Each province of affairs (before the management) is unlike in addition to calls for a Contingency / situational approach. Influenza A virus subtype H5N1 managing director has to written report the complexity nether each situation. He has to adjust his policies/decisions as per his awareness. He has to determine what is best nether the available total province of affairs in addition to deed accordingly. He (manager) has to seat the technique which volition live most effective for achieving organisation objectives nether special situation/ circumstances in addition to deed accordingly. This is the practical aspect of contingency approach. What constitutes best/effective direction varies alongside the organisations internal in addition to external environs in addition to the make-up of the organizational sub-systems. The best direction pattern depends on a number of interrelated internal in addition to external variable factors to a greater extent than or less the specific organisation/business unit.

The contingency approach falls somewhere inwards betwixt the classical theory in addition to systems theory. It provides a synthesis that brings together the best of aft segments of what Koontz has termed "management theory jungle". Contingency approach is practical progressive in addition to activity oriented. It considers each organisation as unique in addition to gives special attending to province of affairs to a greater extent than or less it. Finally, it integrates theory alongside do inwards a systems framework. The other theories (classical or systems) are non rejected inwards the, contingency approach. However, they are viewed as incomplete, vague in addition to unsuitable to all organisations in addition to situations.


The concept of direction has acquired special significance inwards the nowadays competitive in addition to Management Functions And Process, Management Thought Question Bank


  1. Discuss the functions in addition to nature of management.
  2. Explain the nature of direction process. Why direction physical care for is called social in addition to consequential process?
  3. What are the principles in addition to features of scientific direction of Taylor? Why did merchandise unions oppose scientific management?
  4. Discuss contributions of Elton Mayo to the evolution of direction thought?
  5. Discuss features of systems approach to management.
  6. What is management? Explain the characteristics of management.
  7. Explain the importance of direction inwards the nowadays solar daytime business organisation world.

Article Source: Study Notes, Semester I, 2009-2010

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