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Decision Making Procedure Inwards Administration - Work Solving

making is an essential facial expression of modern management Decision Making Process In Management - Problem Solving 1. What is Decision Making?


Decision-making is an essential facial expression of modern management. It is a primary component division of management. Influenza A virus subtype H5N1 manager's major undertaking is sound/rational decision-making. He takes hundreds of decisions consciously as well as subconsciously. Decision-making is the key component division of manager's activities. Decisions are of import as they determine both managerial as well as organizational actions. Influenza A virus subtype H5N1 determination may live on defined as "a class of activity which is consciously chosen from alongside a laid of alternatives to arrive at a desired result." It represents a well-balanced judgment as well as a commitment to action.

It is rightly said that the kickoff of import component division of management is to receive got decisions on problems as well as situations. Decision-making pervades all managerial actions. It is a continuous process. Decision-making is an indispensable element of the management physical care for itself.

making is an essential facial expression of modern management Decision Making Process In Management - Problem Solving

Means as well as ends are linked together through decision-making. To create upward one's withdraw heed way to come upward to some definite conclusion for follow-up action. Decision is a choice from alongside a laid of alternatives. The give-and-take 'decision' is derived from the Latin words de ciso which way 'a cutting away or a cutting off or inward a practical sense' to come upward to a conclusion. Decisions are made to arrive at goals through suitable follow-up actions. Decision-making is a physical care for past times which a determination (course of action) is taken. Decision-making lies embedded inward the physical care for of management.

According to Peter Drucker, "Whatever a director does, he does through decision-making". Influenza A virus subtype H5N1 director has to receive got a determination earlier acting or earlier preparing a conception for execution. Moreover, his powerfulness is really often judged past times the lineament of decisions he takes. Thus, management is ever a decision-making process. It is a component division of every managerial function. This is because activity is non possible unless a theater determination is taken nigh a line of piece of work organisation occupation or situation.

This clearly suggests that decision-making is necessary inward planning, organising, directing, controlling as well as staffing. For example, inward planning alternative plans are prepared to run across dissimilar possible situations. Out of such alternative plans, the best ane (i.e., conception which most appropriate nether the available line of piece of work organisation environment) is to live on selected. Here, the planner has to receive got right decision. This suggests that decision-making is the meat of planning function. In the same way, decisions are required to live on taken piece performing other functions of management such as organising, directing, staffing, etc. This suggests the importance of decision-making inward the whole physical care for of management.

The effectiveness of management depends on the lineament of decision-making. In this sense, management is rightly described as decision-making process. According to R. C. Davis, "management is a decision-making process." Decision-making is an intellectual physical care for which involves selection of ane class of activity out of many alternatives. Decision-making volition live on followed past times minute component division of management called planning. The other elements which follow planning are many such as organising, directing, coordinating, controlling as well as motivating.

Decision-making has priority over planning function. According to Peter Drucker, it is the top management which is responsible for all strategic decisions such as the objectives of the business, majuscule expenditure decisions as good as such operating decisions as preparation of manpower as well as and then on. Without such decisions, no activity tin receive got house as well as naturally the resources would stay idle as well as unproductive. The managerial decisions should live on right to the maximum extent possible. For this, scientific decision-making is essential.


making is an essential facial expression of modern management Decision Making Process In Management - Problem Solving 2. Definitions of Decision-making


  1. The Oxford Dictionary defines the term decision-making as "the activity of carrying out or carrying into effect".
  2. According to Trewatha & Newport, "Decision-making involves the selection of a class of activity from alongside 2 or to a greater extent than possible alternatives inward social club to exceed away far at a solution for a given problem".


making is an essential facial expression of modern management Decision Making Process In Management - Problem Solving 3. Characteristics of Decision Making


  1. Decision making implies choice: Decision making is choosing from alongside 2 or to a greater extent than alternative courses of action. Thus, it is the physical care for of selection of ane solution out of many available. For whatsoever line of piece of work organisation problem, alternative solutions are available. Managers receive got to consider these alternatives as well as select the best ane for actual execution. Here, planners/ decision-makers receive got to consider the line of piece of work organisation surroundings available as well as select the promising alternative conception to bargain with the line of piece of work organisation occupation effectively. It is rightly said that "Decision-making is fundamentally choosing betwixt the alternatives". In decision-making, diverse alternatives are to live on considered critically as well as the best ane is to live on selected. Here, the available line of piece of work organisation surroundings also needs careful consideration. The alternative selected may live on right or may non live on correct. This volition live on decided inward the future, as per the results available from the determination already taken. In short, decision-making is fundamentally a physical care for of choosing betwixt the alternatives (two or more) available. Moreover, inward the decision-making process, information is collected; alternative solutions are decided as well as considered critically inward social club to discovery out the best solution alongside the available. Every occupation tin live on solved past times dissimilar methods. These are the alternatives as well as a decision-maker has to select ane alternative which he considers as most appropriate. This clearly suggests that decision-making is basically/fundamentally choosing betwixt the alternatives. The alternatives may live on 2 or more. Out of such alternatives, the most suitable is to live on selected for actual use. The director needs capacity to select the best alternative. The benefits of right decision-making volition live on available solely when the best alternative is selected for actual use.
  2. Continuous activity/process: Decision-making is a continuous as well as dynamic process. It pervades all organizational activity. Managers receive got to receive got decisions on diverse policy as well as administrative matters. It is a never ending activity inward line of piece of work organisation management.
  3. Mental/intellectual activity: Decision-making is a mental as good as intellectual activity/process as well as requires knowledge, skills, sense as well as maturity on the component division of decision-maker. It is essentially a human activity.
  4. Based on reliable information/feedback: Good decisions are ever based on reliable information. The lineament of decision-making at all levels of the Organisation tin live on improved with the back upward of an effective as well as efficient management information scheme (MIS).
  5. Goal oriented process: Decision-making aims at providing a solution to a given problem/ difficulty earlier a line of piece of work organisation enterprise. It is a goal-oriented physical care for as well as provides solutions to problems faced past times a line of piece of work organisation unit.
  6. Means as well as non the end: Decision-making is a way for solving a occupation or for achieving a target/objective as well as non the destination inward itself.
  7. Relates to specific problem: Decision-making is non identical with occupation solving but it has its roots inward a occupation itself.
  8. Time-consuming activity: Decision-making is a time-consuming activity as diverse aspects demand careful consideration earlier taking terminal decision. For determination makers, diverse steps are required to live on completed. This makes decision-making a fourth dimension consuming activity.
  9. Needs effective communication: Decision-taken needs to live on communicated to all concerned parties for suitable follow-up actions. Decisions taken volition stay on newspaper if they are non communicated to concerned persons. Following actions volition non live on possible inward the absence of effective communication.
  10. Pervasive process: Decision-making physical care for is all pervasive. This way managers working at all levels receive got to receive got decisions on matters inside their jurisdiction.
  11. Responsible job: Decision-making is a responsible undertaking as incorrect decisions bear witness to live on also costly to the Organisation. Decision-makers should live on matured, experienced, knowledgeable as well as rational inward their approach. Decision-making demand non live on treated as routing as well as casual activity. It is a fragile as well as responsible job.


making is an essential facial expression of modern management Decision Making Process In Management - Problem Solving 4. Advantages of Decision Making


  1. Decision making is the primary component division of management: The functions of management starts solely when the top-level management takes strategic decisions. Without decisions, actions volition non live on possible as well as the resources volition non live on pose to use. Thus decision-making is the primary component division of management.
  2. Decision-making facilitates the entire management process: Decision-making creates proper background for the kickoff management activity called planning. Planning gives concrete shape to broad decisions nigh line of piece of work organisation objectives taken past times the top-level management. In addition, decision-making is necessary piece conducting other management functions such as organising, staffing, coordinating as well as communicating.
  3. Decision-making is a continuous managerial function: Managers working at all levels volition receive got to receive got decisions as regards the functions assigned to them. Continuous determination making is a must inward the instance of all managers/executives. Follow-up actions are non possible unless decisions are taken.
  4. Decision-making is essential to human face upward novel problems as well as challenges: Decisions are required to live on taken regularly as novel problems, difficulties as well as challenges develop earlier a line of piece of work organisation enterprise. This may live on due to changes inward the external environment. New products may come upward inward the market, novel competitors may travel into the marketplace as well as regime policies may change. All this leads to alter inward the surroundings unopen to the line of piece of work organisation unit. Such alter leads to novel problems as well as novel decisions are needed.
  5. Decision-making is a fragile as well as responsible job: Managers receive got to receive got quick as well as right decisions piece discharging their duties. In fact, they are paid for their skill, maturity as well as capacity of decision-making. Management activities are possible solely when suitable decisions are taken. Correct decisions supply opportunities of increment piece incorrect decisions Pb to loss as well as instability to a line of piece of work organisation unit.


making is an essential facial expression of modern management Decision Making Process In Management - Problem Solving 5. Steps Involved In Decision Making Process


Decision-making involves a number of steps which demand to live on taken inward a logical manner. This is treated as a rational or scientific 'decision-making process' which is lengthy as well as fourth dimension consuming. Such lengthy physical care for needs to live on followed inward social club to receive got rational/scientific/result oriented decisions. Decision-making physical care for prescribes some rules as well as guidelines as to how a determination should live on taken / made. This involves many steps logically arranged. It was Peter Drucker who kickoff strongly advocated the scientific method of decision-making inward his dry soil famous mass 'The Practice of Management' published inward 1955. Drucker recommended the scientific method of decision-making which, according to him, involves the next half dozen steps:


  1. Defining / Identifying the managerial problem,
  2. Analyzing the problem,
  3. Developing alternative solutions,
  4. Selecting the best solution out of the available alternatives,
  5. Converting the determination into action, and
  6. Ensuring feedback for follow-up.


The figure given below suggests the steps inward the decision-making process:-


making is an essential facial expression of modern management Decision Making Process In Management - Problem Solving


  1. Identifying the Problem: Identification of the existent occupation earlier a line of piece of work organisation corporation is the kickoff stride inward the physical care for of decision-making. It is rightly said that a occupation well-defined is a occupation half-solved. Information relevant to the occupation should live on gathered as well as then that critical analysis of the occupation is possible. This is how the occupation tin live on diagnosed. Clear distinction should live on made betwixt the occupation as well as the symptoms which may cloud the existent issue. In brief, the director should search the 'critical factor' at work. It is the indicate at which the choice applies. Similarly, piece diagnosing the existent occupation the director should consider causes as well as discovery out whether they are controllable or uncontrollable.
  2. Analyzing the Problem: After defining the problem, the adjacent stride inward the decision-making physical care for is to analyze the occupation inward depth. This is necessary to form the occupation inward social club to know who must receive got the determination as well as who must live on informed nigh the determination taken. Here, the next 4 factors should live on kept inward mind:

    1. Futurity of the decision,
    2. The range of its impact,
    3. Number of qualitative considerations involved, and
    4. Uniqueness of the decision.
  3. Collecting Relevant Data: After defining the occupation as well as analyzing its nature, the adjacent stride is to obtain the relevant information/ information nigh it. There is information inundation inward the line of piece of work organisation dry soil due to novel developments inward the patch of information technology. All available information should live on utilised fully for analysis of the problem. This brings clarity to all aspects of the problem.
  4. Developing Alternative Solutions: After the occupation has been defined, diagnosed on the footing of relevant information, the director has to determine available alternative courses of activity that could live on used to solve the occupation at hand. Only realistic alternatives should live on considered. It is as of import to receive got into line of piece of work organisation human relationship fourth dimension as well as cost constraints as well as psychological barriers that volition trammel that number of alternatives. If necessary, grouping participation techniques may live on used piece developing alternative solutions as depending on ane solution is undesirable.
  5. Selecting the Best Solution: After preparing alternative solutions, the adjacent stride inward the decision-making physical care for is to select an alternative that seems to live on most rational for solving the problem. The alternative hence selected must live on communicated to those who are probable to live on affected past times it. Acceptance of the determination past times grouping members is ever desirable as well as useful for its effective implementation.
  6. Converting Decision into Action: After the selection of the best decision, the adjacent stride is to convert the selected determination into an effective action. Without such action, the determination volition stay simply a proclamation of goodness intentions. Here, the director has to convert 'his determination into 'their decision' through his leadership. For this, the subordinates should live on taken inward confidence as well as they should live on convinced nigh the correctness of the decision. Thereafter, the director has to receive got follow-up steps for the execution of determination taken.
  7. Ensuring Feedback: Feedback is the finally stride inward the decision-making process. Here, the director has to brand built-in arrangements to ensure feedback for continuously testing actual developments against the expectations. It is similar checking the effectiveness of follow-up measures. Feedback is possible inward the shape of organised information, reports as well as personal observations. Feed dorsum is necessary to create upward one's withdraw heed whether the determination already taken should live on continued or live on modified inward the low-cal of changed conditions.

Every stride inward the decision-making physical care for is of import as well as needs proper consideration past times managers. This facilitates accurate decision-making. Even quantitative techniques such as CPM, PERT/OR, linear programming, etc. are useful for accurate decision-making. Decision-making is of import as it facilitates entire management process. Management activities are precisely non possible without decision-making as it is an integral facial expression of management physical care for itself. However, the lineament of decision-making should live on ever superior as faulty/irrational decisions are ever dangerous.

Various advantages of decision-making (already explained) are easily 'available when the entire decision-making physical care for is followed properly. Decisions are oftentimes needed inward the management process. However, such decisions should live on appropriate, timely as well as rational. Faulty as well as hasty decisions are incorrect as well as fifty-fifty dangerous. This clearly suggests that diverse advantages of decision-making are available solely when scientific decisions are taken past times next the physical care for of decision-making inward an appropriate manner.

For accurate/rational decision-making attending should live on given to the next points:

  1. Identification of a broad arrive at of alternative courses of activity i.e., decisions. This provides broad choice for the selection of suitable determination for follow-up actions.
  2. A careful consideration of the costs as well as risks of both positive as well as negative consequences that could follow from each alternation.
  3. Efforts should live on made to search for novel information relevant to farther evaluation of the alternatives. This is necessary as the lineament of determination depends on the lineament of information used inward the decision-making process.
  4. Re-examination of the positive as well as negative effects of all known alternatives earlier making a terminal selection.
  5. Arrangements should live on made for implementing the chosen class of activity including contingency plans inward the trial that diverse known risks were genuinely to occur.
  6. Efforts should live on made to innovate inventiveness as well as rationality inward the terminal determination taken.


making is an essential facial expression of modern management Decision Making Process In Management - Problem Solving 6. Why Rational as well as Right Decisions Are Not Possible?


Rational decisions are the best decisions nether the available circumstances. All decisions should live on rational as such decisions facilitate expansion of line of piece of work organisation as well as give to a greater extent than profit, goodwill as well as prosperity to a line of piece of work organisation unit. Rationality as well as decision-making are closely related concepts. Rationality regulation is applicable to all types of decisions. All decisions (business, economic, social etc.) should live on fair as well as rational. They should serve as examples over a long period. For such decisions, rational/scientific/balanced approach is essential piece making decisions. In the absence of such approach, decisions are probable to live on faulty as well as unsafe to the Organisation as well as also to all concerned parties.

Rationality inward decision-making is possible through human encephalon which has the powerfulness to learn, think, analyze as well as relate complex facts as well as variables piece arriving at a decision. Influenza A virus subtype H5N1 director has to innovate rationality inward his decision-making past times using his skills, experience, cognition as well as mental abilities.

On some occasions, such rational as well as right decisions are non taken due to diversity of possible reasons. It is also possible that the determination taken may live on rational when taken but is treated as wrong/irrational/faulty because' the results available from the determination taken are non as expected/positive/encouraging. Rational decisions may non live on possible when the approach of the decision-maker is casual as well as superficial. He may non live on alert, careful as well as cautious piece taking the decisions or he mightiness non receive got followed the decision-making physical care for inward a scientific manner. In brief, all line of piece of work organisation decisions should live on rational as far as possible as such rational decisions offering many benefits/advantages. However, rational decisions may non live on taken on surely occasions. According to Herbert A. Simon, human beings are non ever rational inward the decisional process.


making is an essential facial expression of modern management Decision Making Process In Management - Problem Solving 7. Reasons Why Rational as well as Right Decisions May Not Be Possible?


  1. Inadequate information, information as well as knowledge: For rational decision-making accurate, reliable as well as consummate information nigh diverse aspects of the occupation nether investigation is necessary. The possible futurity trends tin live on estimated with the assist of such information. This facilitates rational decision-making. However, adequate as well as reliable information may non live on available at the fourth dimension of decision-making. As a result, the decisions exceed away defective or irrational. Such determination may bear witness to live on faulty inward the class of time. This is how the decisions exceed away irrational to surely extent.
  2. Uncertain environment: Decisions are taken on the footing of information available nigh diverse environmental variables. However, the variables are many as well as complex inward nature. They may live on related to political, economic, social as well as other aspects. It is non possible to study all such variables inward depth due to inadequate information/data. This leads to inaccuracy inward determination making as well as the decisions taken are non fully rational.
  3. Limited capacity of decision-maker. Influenza A virus subtype H5N1 decision-maker should live on expert, knowledgeable, intelligent as well as matured. He needs vision as well as capacity to imagine possible futurity situation. In the absence of such qualities, the decision-maker may non live on able to receive got rational decisions. Similarly, the determination taken may non live on rational if the decision-maker fails to follow all necessary steps required for scientific decision-making. Influenza A virus subtype H5N1 hasty determination or determination taken without total utilisation of all mental faculties may non live on fully rational. Thus, decisions are probable to live on less rational if the determination maker lacks capacity to receive got rational decisions.
  4. Personal chemical element inward decision-making: Decision-making should live on ever impartial as well as also favorable to the Organisation. Decision against Organisation but favorable to determination maker or other employees volition live on unfair. Such determination volition non live on rational. Similarly, every decision-maker has his ain personal background inward the shape of personal beliefs, attributes, preferences, likes as well as dislikes as well as and then on. Influenza A virus subtype H5N1 decision-maker is expected to hold these elements away piece taking management decisions. This may non live on possible inward the instance of all decision-makers as well as on all occasions. However, decisions are non fully rational when such personal chemical element comes inward the picture.
  5. A determination cannot live on fully independent: Managerial decisions are interlinked as well as interdependent. Influenza A virus subtype H5N1 director has to brand adjustments or compromises piece making decisions. For example, for reducing price, some compromise with the lineament may live on necessary. Influenza A virus subtype H5N1 director gives to a greater extent than importance to ane as well as less to the other. He takes ane determination which is rational at the same fourth dimension makes some compromise inward the other decision. As a result, other determination is non probable to live on fully rational. In short, line of piece of work organisation decisions are interlinked. This brings an chemical element of irrationality inward some decisions.

The points noted inward a higher house advise why it is non possible to receive got rational as well as right decisions on all occasions.


making is an essential facial expression of modern management Decision Making Process In Management - Problem Solving 8. Relationship Between Planning as well as Decision-making


There is unopen human relationship betwixt planning as well as decision-making. Decision-making has priority over planning function. It is the starting indicate of the whole management process. In fact, decision-making is a detail type of planning. Influenza A virus subtype H5N1 determination is a type of conception involving commitment to resources for achieving specific objective. According to Peter Drucker, it is the top management which is responsible for all strategic decisions such as the objectives of the business, majuscule expenditure decisions as good as operating decisions such as preparation of manpower as well as and then on. Without management decisions, no activity tin receive got house as well as naturally the resources would stay idle as well as unproductive. The managerial decisions should live on right to the maximum extent possible. For this, scientific decision-making is essential.

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