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Mooconomics

An Marginal Revolution weblog post weigh inward on the time to come together with economical construction of moocs (massively opened upward online classes).

Influenza A virus subtype H5N1 few thoughts on this question, based on my sense teaching a Coursera mooc final fall. (This was supposed to hold upward a brusk post, together with grew out of control. Oh well.)

Yes, moocs potentially upend the fundamental economical construction of teaching. Teaching had been a high marginal cost business. Moocs are a nearly null marginal cost business.

But.. For now, Moocs are a quite high fixed-cost business. Putting a grade upward inward a mooc is non quite equally much function equally writing a textbook, but it's nowhere nigh equally slow equally teaching a novel class. If you're tempted, beware!  Preparing, taping, editing together with uploading a lecture is non the same equally walking in, telling a few jokes, together with getting through the week. Fixing anything that went incorrect or updating is costly too.

Part of the high fixed costs prevarication inward the limitations of the software. This is soundless version 1.0 stuff. Quizzes together with assessments are key to the success of a class, together with these are soundless specially rudimentary. On Coursera, really, non much to a greater extent than than multiple alternative together with numerical entry industrial plant well.  Coursera software does non allow parts to questions, or students to assay inquiry 1, acquire a hint, solve it, view the answer,  and together with thence hold to inquiry 2 which builds on inquiry 1. You can't fifty-fifty cutting together with glue pictures. As an instructor, taking those "prove x theorem" or "how do you lot resolve y puzzle" problems together with turning them into meaningful multiple alternative or numeric entry questions is the hardest part. Artificial intelligence programs reading text entries, guiding the pupil to different fabric based on his misunderstandings, together with thence on... this is all personal flight jet packs dreams.

The difficulty of using the software together with its capabilities should acquire better. Version 1.0 turns to version 2.0 (And together with thence becomes bloatware, together with nosotros all switch to a novel platform together with recode everything...) But if you lot prepare a mooc, do non dream that you lot are putting it inward rock for generations. You're an early on adopter, together with you're going to hold upward updating together with redoing it for ameliorate together with different software for a long time, paying fixed costs twelvemonth afterward year.

Don't dream of doing a mooc on your own. You demand video together with information technology help. Most of all, you lot demand pedagogical help, people who hold upward amongst the fast-evolving fine art of how to successfully port classes on moocs. I had that aid at the University of Chicago, together with it saved me from horrible beginner blunders. Example: I wanted to record my hold upward classes. No, Emily, who was inward accuse of my class, insisted that nosotros do it months ahead of fourth dimension inward 5-8 infinitesimal segments. This footling tip lone saved me from what the Financial Times labeled, inward its review of Wharton's moocs, "the expiry march of moocs," thence tiresome you lot volition have got "blood pouring out of your eyes" -- together with the necessity to do it all over 1 time to a greater extent than right.

High together with continuing fixed costs has economical together with strategic lessons. University administrators hot to "go online," who figure they'll exactly acquire a few volunteers to throw their pop classes at the meshing demand to confront the fact that creating high character online classes is going to cost existent coin -- coin for IT, video, together with mooc specialist back upward staff; together with most of all faculty, who are non going to do this for free.

Yet, for the moment, the marketplace position cost is "free." That leads to a flake of conundrum -- large expensive ongoing fixed costs to range something that nosotros give away? How volition nosotros "monetize" it? What volition the economical model be, together with how volition moocs alter the higher didactics market?

The grumpy response to moocs: When Gutenberg invented moveable type, universities reacted inward horror. "They'll exactly read the textbook. Nobody volition come upward to lectures anymore!" It didn't happen. Why should nosotros worry now?

As Alex pointed out, at that spot is a goodness analogy betwixt textbook publishing together with mooc creation -- high fixed, depression marginal cost (now null for textbooks too). It leads to superstars amongst established create names taking over the market, together with Alex speculated that publishers volition know how to recover costs.

Influenza A virus subtype H5N1 lot of mooc is, inward fact, a modern textbook -- because the twitter generation does non read. Forcing my campus students  to sentinel the lecture videos together with respond around uncomplicated quiz questions, roofing the basic expository material, earlier coming to grade -- all checked together with graded electronically -- worked wonders to range good prepared students together with a vivid bird of discussion. Several students commented that the video lectures were ameliorate than the existent thing, because they could halt together with rewind equally necessary. The "flipped classroom" model works.

The "flipped classroom" ingredient will, I think, volition hold upward a really of import utilization for online tools inward draw of piece of work organization didactics especially. Our classes are infrequent -- 1 time a calendar week for 3 hours at best. Our international computer program meets twice for v days inward a row, 3 hours per day. We also offering intensive 1-3 24-hour interval custom programs. An sense consisting of a strong online component, inward which students function a footling flake each 24-hour interval over a long period, mixed amongst online connexion through forums, videos, chats, etc., all equally background for classroom interaction -- which also cements relationships formed online -- tin bathroom hold upward a large improvement on what nosotros do now.

There is a lot of worry nigh moocs substituting for campus experience. At elevation universities, at least, that seems unlikely to me. The online version is the foundation for the campus version. Well done, the campus grade gets a layer of depth, do inward application, additional material, that the mooc cannot offer.

But a alarm to faculty: Teaching the flipped classroom is a lot harder! The old model, nosotros pretend to teach, you lot pretend to learn, filling the board amongst equations or droning on for an hr together with a half, is genuinely slow compared to guiding a goodness give-and-take or working on around problems together.

This thought suggests around other model. Better pedagogy volition demand online components to touchstone teaching, together with that volition demand the fixed costs hold upward incurred -- or bought from someone else. Once online, the null marginal cost regulation way it's gratis to opened upward it to the residue of the world.

So, what does the classroom experience, on campus, inward a degree-granting institution, range that "read the textbook" does non range -- together with were on that spectrum volition the mooc lie?

- Social interaction, together with commitment. An early on lesson of online learning is the huge dropout charge per unit of measurement -- nigh the same equally "I'll exactly read the book." When the grade has a "session," online forums, a sense of community together with interaction, people hold going.

The importance of the social ingredient was, to me, around other lesson of my mooc. But the social media purpose of moocs are also inward their infancy. We used Coursera's forums, together with Google hangouts. (Another kludge, non genuinely ready for this use.) The adjacent circular of mooc software together with its usage has to genuinely develop the social media together with interaction component, higher upward the video lecture together with multiple alternative quiz component.

- How to do it wrong. Most of my science equally a classroom instructor comes from the fact that I know most of the incorrect answers equally good equally the correct ones. When students fault expected render for actual return, foreknowledge for probability distribution, variance for downside risk, I tin bathroom spot that quickly.

- Application. Real knowledge come upward from existence able to utilization together with apply ideas. Multiple alternative tests can't genuinely force you lot there.

On these dimensions, online is nigh halfway. The forums, google chats, together with growing community betwixt students are non equally goodness equally a high character classroom experience. They are much ameliorate than a mediocre grade at a academy inward the middle of nowhere.

What kinds of classes function good online? Surely, the kinds where "read the book" worked are the easiest, where the fabric at paw is clear together with settled, together with teaching has moved to the realm of pedagogical knowledge. Introductory math or scientific discipline classes smasher me equally goodness examples, equally good equally practical classes -- how to laissez passer on your pilots' license written test. In these classes, non alone is "how to do it right" quite settled, but at that spot is a codified knowledge nigh all the ways to do it wrong, that tin bathroom hold upward probed amongst multiple alternative testing.

Many Coursera classes seem to appeal to an "adult education" marketplace position wanting fairly uncomplicated introductory courses. There, snazzy lectures are important, together with my struggles amongst machine-gradeable quizzes less so.

About 4000 people watched my videos all the way through, together with nigh 300 did all the function -- reporting nigh xvi hours a calendar week on average. In the electrical current market, at that spot is a strong demand for the old sort of "taste" class, together with less demand for a do-all-the-work PhD class. I'm soundless pretty amazed that 300 people turned out for the latter, but equally I revise the course of study I'll create the "taste" version to a greater extent than accessible.  People who function cannot accept xvi hours a calendar week to do problems.  It seems pretty clear that, absent a large force to packet moocs into something representing a degree, they have got to hold upward broken downwardly to smaller chunks.

Moving upward the scale, at that spot is (I hope) a argue for the existence of a inquiry university, that at that spot is an of import externality betwixt teaching together with research. Researchers do goodness from having to sift through, clarify, together with simplify novel ideas. Students benefit, inward that people who are actively doing inquiry genuinely empathise the final forty -50 years of knowledge accumulation together with learn it a lot better. Even the introductory finance classes at Booth are taught good yesteryear the available textbooks, reflecting a revised agreement of such basics equally what the CAPM together with portfolio theory are equally good equally the subtleties of to a greater extent than recent research. High schoolhouse classes do non demand researchers, they demand pedagogical experts.

Here, the role of the online grade seems murkier, together with it volition hold upward interesting to view if they tin bathroom motion yesteryear the introductory classes which straight off dominate. For faculty, the depression cost of innovating a class, together with updating grade materials -- at to the lowest degree compared to putting it online or writing a textbook -- is key. Better software that lowers these costs is going to hold upward vital. For students, though, the interaction, the thinking through puzzles together with incorrect ways of doing things, are to a greater extent than important.

On the other hand, moocs may hold upward a boon to specialization. Already, I received a few inquiries from faculty at other institutions who wanted to utilization my mooc equally purpose of their program. They have got modest PhD programs, or don't have got faculty inward my area, thence they can't staff a total grade on asset pricing theory. So, utilization my mooc; guided yesteryear a TA or faculty fellow member who isn't goodness inward the area, together with isn't paid a total teaching credit. So much knowledge is thence specialized, together with no academy tin bathroom host an goodness inward anything. There has been around bemoaning the "economics of superstar teachers" that moocs may create. For freshman physics, maybe. But if at that spot is 1 basis superstar in, say, 2nd century sanskrit poetry, (I'm making this up), straight off every academy inward the basis tin bathroom offering a grade inward second-century sanskrit poetry.

However, no inquiry nigh it, the deadly tiresome hr together with a one-half lecture inward a hall amongst 100 people yesteryear a mediocre professor teaching utterly touchstone fabric is exactly dead, RIP.  And universities together with classes which offering zip to a greater extent than to their campus students volition indeed hold upward pressed.

Moocs stand upward for 1 of the few places inward which people are genuinely studying pedagogy at universities, together with trying to improve it. Technology facilitates information collection. Unless you're inward the business, you lot would hold upward really surprised to larn that college professors have essentially no preparation inward how to teach, no supervision of their classroom activities, together with footling feedback beyond a numerical rating at the destination of the quarter. Though nosotros are data-oriented empirical social scientists inward our inquiry lives, nosotros do essentially no mensuration or study of teaching effectiveness. The information collection together with analysis that moocs furnish may alter that. Also, the presence (and necessity!) of a mooc staff way at that spot are people whose project it is to hold upward amongst those pedagogical lessons.

All this is inward its infancy. As amongst all else mooc, the hype is good beyond the reality. Coursera alone hosts uncomplicated analytics. For anything else, you lot exactly acquire a huge unsorted csv file. But the potential is there.

Business model. 

So now, dorsum to who pays together with how do nosotros pay the large fixed costs for all this null marginal cost unloose stuff.

Universities offering to a greater extent than than classes. They offering pupil selection, curriculum structure, branding, community, together with certification. Business schools are oft defendant that that's all nosotros do! Important social connections shape at schools, together with schools shape powerful alumni networks. Schools have got project placement departments.

There are thousands of mooc classes out there. There is sure as shooting room for an establishment that has searched for the goodness ones, together with says "we offering a bird if you lot acquire inward through mooc x y together with z."  If the academy offers guided study groups, all the better. Universities are loath to offering existent course of study credit for moocs. So at that spot soundless is a draw of piece of work organization model much similar the textbook model: universities accuse students for degrees. And moocs tin bathroom accuse universities for utilization of their materials inward this case, piece allowing them unloose otherwise. This exactly extends the model many places have, that course of study materials are freely available. (MIT was a pioneer here. All my grade materials are available too, here.)

Another model: Some bands set their music on the meshing for free, which raises their concert revenue. Most universities are deadly serious nigh "brand" together with "global presence."  They are hungry to plough alumni together with friends into a "community" of supporters, together with develop "lifelong" interactions. If an alum is looking for a job, or trying to province a contract, it is awfully overnice if the potential employer or partner says "you went to Chicago? Wow you lot must hold upward smart." Look at the glossy magazines that come upward inward your mail, or the Booth school's fantabulous Capital Ideas, University of Chicago News or our Centers inward Beijing Delhi together with Paris or the Alumni together with Development budget at whatever university. This stuff costs existent money. And it's a star system. There is alone room for a few names at the top.

In this race, distinctive high character online classes could hold upward an effective tool. Instead of reading a mag article or website nigh "all the peachy stuff going on at Chicago," imagine if x 1000 people a twelvemonth accept distinctive well-branded Chicago online classes. Imagine farther that they run into "real" students together with travel purpose of the "community." That could hold upward a strong tool inward this race, together with worth the costs involved.

Our draw of piece of work organization schoolhouse  has for a long fourth dimension wanted to connect amongst alumni -- together with have got alumni connect amongst each other -- on an intellectual level, non exactly gee-whiz, hire our students, give us money. Online versions of the distinctive together with novel classes tin bathroom do that.

In my leave of absence survey, I asked how taking this grade changed the students' perceptions of the University of Chicago or the Booth school. About one-half said their impression was improved, together with nigh one-half said no alter because they already have got a goodness impression.

In sum, 1 "model" that may function is that online classes, expensive though they are to produce, are only 1 of the many fixed costs that universities anxious for widespread "brand recognition" must undertake, without straight "monetization," exactly equally they hire star inquiry faculty.

This vision dictates a different approach however. For the instant most online classes have got been simplified versions of introductory classes. Introductory classes are a dime a dozen, together with non "distinctive" or "brand promoting." That objective volition have got to atomic number 82 to universities putting their most distinctive, high-level, together with pop classes online.

Already, the elevation universities have got given upward on linguistic communication instruction online. This is a peachy instance of a plain that makes a lot of sense online, but inward which expertise inward pedagogy is to a greater extent than of import than inquiry expertise inward the plain of study matter.

This "community" thing is interesting. I saw quite a few students shape connections through the forum on my class. Influenza A virus subtype H5N1 grouping of students came from a skype grouping from all over the basis that takes online classes together. Alas, the social network that formed on the grade focus grouping disappeared amongst the class. Message to administrators, you lot desire to hold these communities alive.

The marketing, branding, together with selection thing goes both ways. Simply posting a grade on Coursera, you lot attract the sort of people who are browsing Coursera classes. They check the typical "adult education" model well. Of 37000 who mightiness browse a course of study inward asset pricing, non many acquire inward through the kickoff lecture, "review of stochastic calculus." You desire to connect to the people who mightiness hold upward interested inward the class, who maybe aren't taking a lot of online classes already. Direct marketing, communication, using the network of engaged alumni or other academy or create specific networks volition emerge equally existence important, rather than pooling every pupil inward the world, every grade inward the world, inward 1 large bazaar.  Similarly,  measuring success inward this model has to travel yesteryear the seduction of click counts. You have got to position a target audience together with view if you're connecting amongst them.

Those of us inward draw of piece of work organization schools tend to hold upward revenue-minded. We should retrieve that the residue of the academy does non genuinely hold upward off tuition revenues. Universities are oft described equally a hedge fund that offers around classes, or inward around cases a football game team.  There is around truth to this. We don't assay to "monetize" every unmarried 1 of our inquiry efforts. In fact, the investments that elevation universities create inward research, labs, together with super star professors, who reveal the fruit of that inquiry inward academic journals, far exceeds conceivable investments inward online efforts. We are, inward the end, nonprofit institutions that reveal what used to hold upward called knowledge together with is straight off called intellectual property.

In sum, I view 2 possible paths this could take. Moocs could travel snazzy textbooks, "monetized" yesteryear textbook companies. Or they could travel a cardinal way universities found a presence beyond local campus walls, generating the "superstar" market. Or, perhaps, a flake of both.

Update: The Economist Free Exchange blog though non unloose offers around interesting thoughts, especially on the survival of second-tier universities. It's soundless underrating the social ingredient though, I think. Otherwise reading the textbook together with taking a standardized assay out would have got already displaced those universities.

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