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Lessons Inward My Laundry: Italian Edition

On my travels I institute myself inwards a fine hotel inwards Central Milan. I came inwards nearly Midnight the previous nighttime from London (courtesy the atrocious service of Easy-Jet*).

At 6.15AM I was upwards for my morn coming together - via a fast-train to Bologna. My shirt was build clean courtesy the expensive London laundry. I but wanted an ironing board to press out the wrinkles.

There was non ane inwards the room - together with then I rang reception. I asked them to convey ane up. They said "impossible" which I institute peculiar. An ironing board is a pretty measure service inwards a iv star concern hotel.

Then they explained that they could non acquire ane earlier 7.30 (which was but earlier my develop left). I said this was a bad neglect for a concern hotel.

Then they said something that was together with then stereotypical Italian it left me breathless. They told me it would endure against the constabulary to convey an ironing board to my room earlier 7.30 am.

I told this to my Bologna concern contact together with he scoffed. Of shape somewhere inwards the 10 1000000 lines of Italian code in that place is - of shape - something that talks nearly ironing boards. Dysfunctional authorities (at to the lowest degree past times the standards of OECD countries) is an iconic characteristic of Italy - but this was non authorities equally a occupation - it was authorities equally an excuse.

At to the lowest degree Easy-Jet don't blame the authorities for their bad - fifty-fifty rude - service.



John


*If anyone knows why European discount carriers are together with then horrible but Southwest (surely a similar model) is together with then pleasant (at to the lowest degree inwards a relative sense) allow me know. In the USA I volition wing Southwest inwards preference to whatever other airline. In Europe I am learning to avoid the discount airlines.

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H5N1 ship service script is warranted: Part of my dislike of Easy-Jet had to create amongst a ridiculous overcharge of GBP12. Trivial really. However when I complained at the counter the intelligence had the musical note of "I tin reckon y'all are correct but our calculator won't allow me refund the coin together with then sorry". Silly materials that indicated procedure over service. And I had ninety minutes at an aerodrome together with was frazzled. Not a proficient combination. I did non heighten my phonation - but walked away frustrated.

In frustration I wrote a (nasty) missive of the alphabet to them. I create non intend they linked me to this weblog - but they refunded the 12 pounds. I intend that marks them equally several steps improve than Ryan Air. I accept non quite forgiven but I intend I am prepared to plough over them closed to other go.

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